Ideas

Rising Traveler

2 months ago

Premium Team Pass Purchase locked after launch.

After watching GMM, decided to sign into game at approximately 11:10 AM. Was immediately given prompt to choose a team. Found this a bit unusual as I had already done this with Early Release, and pur...

missing content

xbox

EA_Kent

Community Manager

2 months ago

Hi everyone,

Thanks for the heads up on the issues with the Premium Team Pass not unlocking after buying it.

If you were affected by this, please log into MUT when you have a chance and see if the points have been returned.

We appreciate you bearing with us while we were looking into this!

StreetGlideMyGuy

Seasoned Newcomer

1 month ago

Purchased premium pass 2 times in season 1 and now two times in season 2. No premium rewards after challenges are completed. Then check my field pass and, what you know, it says I have it. Reached out multiple times with absolutely no clarity or refund