Ideas

david75sk's avatar
david75sk
Seasoned Newcomer
9 days ago

Game freeze Series X - quick resume

Game always freezes when using quick resume on Series X. I select load season, then start a next match - after load is comoleted the game intro music starts and then ice displayed forever.... before new update the bug was the intro got skipped to face off, now complete freeze... 

 

 

8 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Thanks. I'll pass this on for you. In the meantime, it's best to not use Quick Resume with NHL 27.

  • david75sk's avatar
    david75sk
    Seasoned Newcomer
    7 days ago

    Play now & Season Mode / NHL, I don't play other modes. 

    like said before, this was not a problem with NHL 26, 25. Seems related to your new game intros... 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 days ago

    I really don't know. It might just be an issue with Quick Resume that we don't have any control over. Which mode(s) is this happening in?

  • david75sk's avatar
    david75sk
    Seasoned Newcomer
    8 days ago

    Any chance to fix in future update? Thanks

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Quick Resume can cause odd issues with various games. Unfortunately, at the moment, the best I can advise is to remove NHL from Quick Resume before playing.

  • david75sk's avatar
    david75sk
    Seasoned Newcomer
    9 days ago

    No the issue only happens from using quick resume. If I restart the game, it is ok.

    Please note there was no problem using this xbox feature with NHL 25 & 26. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hello. If you remove NHL 27 from Quick Resume, does this still happen?