Ideas

jackel127's avatar
jackel127
Seasoned Newcomer
22 days ago

Headset connection issue.

I have an issue everytime I play my first game of the night with my club on the game thinking my wireless TB headset is a controller.   I have to turn off my headset completely and wait to turn in on until the game starts.   After that game if I stay in the same lobby im good for the night.  But If I leave that lobby I have to do it all again.  On on xbox S and this has been an issue over the past 3 years.  Will this ever be fixed.  Or is there a way I can easily fix this myself.

multiplayer
xbox

3 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hey there. We've heard of this happening in the past. It's pretty rare and possibly only happening with specific headsets. Check to make sure both your controller and headset have the latest firmware.

    Also, does this happen if it's wired?

  • jackel127's avatar
    jackel127
    Seasoned Newcomer
    2 days ago

    Both have been updated and its only a wireless headset.  And the headset is the Turtle Beach 600 stealth 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Unfortunately, I don't have a fix for this. It's something that has been happening with various headsets for a number of years. The best I can advise is what you're already doing with waiting to turn it on.