Ideas

GankyouFIN's avatar
GankyouFIN
Seasoned Newcomer
1 month ago

WOC 6v6, 3v3 or live events, matchmaking fails often

Almost half of the times trying to start a game, it will leaf to error of some kind. Playing with xbox s. The game is sometimes unplayable often the player banners get mixed after a problem. A lot of my playing time is spent waiting for players and when it happens game will crash. Its frustrating. Usually i think its bad servers or something.

9 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hello. We're aware that some of you are frequently receiving errors with matchmaking. Hi there. Can you get a video of this? Just put it up somewhere it can be streamed and respond with a link. Thanks!

  • GankyouFIN's avatar
    GankyouFIN
    Seasoned Newcomer
    1 month ago

    Today no problems after the latest update, i try to capture the problem if/when it occurs.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Glad to hear it! Let us know if you have any other issues. Good luck on the ice!

  • GankyouFIN's avatar
    GankyouFIN
    Seasoned Newcomer
    30 days ago

    Got one connection error captured, but not the banner failure yet.

  • GankyouFIN's avatar
    GankyouFIN
    Seasoned Newcomer
    30 days ago

    Now configuration failure with getting other players banner.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Hi there. Apologies for the late response. Are you still having trouble with this?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    19 days ago

    Are others leaving/joining the dressing room or dropping out when loading? That can cause this to happen. Unfortunately, we haven't pinned down what the exact cause is. What I also would recommend is not changing your loadout from the lobby. Hit the RB/LB R1/L1 to bumper over to the Loadouts tab and edit it there instead. Just make sure any editing is done before readying up in the dressing room.

  • GankyouFIN's avatar
    GankyouFIN
    Seasoned Newcomer
    14 days ago

    I'm pretty sure that the only reason is not people leaving. Also HUT cup chase match get stuck at start sometimes. Sometimes it needs pressing xbox button and back tp get forward.