Ideas

KhusnutdinovGOAT's avatar
KhusnutdinovGOAT
Seasoned Novice
1 day ago

Wondering when clubs will be safe to play

My club is currently 25-5-2, but honestly, we should be 31-1-0.

Last night, I lagged out of back-to-back games while playing LD. Then our RD lagged out in our 4th game of the night, and our C lagged out in our 6th and final game. That’s 4 of 6 games with a lag out / crash. 

We lost 3 of those 4 games despite severely outplaying our opponents. The problem is that having an AI player on defense or at center completely changes how our team has to play. AI defensemen constantly need to be covered on rushes, which takes away from our ability to forecheck and run our neutral-zone system. AI centers also interfere with passing lanes and frequently ruin scoring opportunities.

We were also lag-switched once, although I understand that isn’t necessarily something on EA’s end. That said, the fact that there still isn’t an in-game report option in 2026, especially in a cross-platform game, is extremely frustrating.

I understand that improved AI IQ was a major selling point last year, but at this point, can we be honest about where things stand? Against any average team that understands the game to any extent, playing with a computer-controlled teammate feels like an almost automatic loss.

If EA genuinely believes the AI is good enough to replace a human teammate, why was human-controlled gameplay used when advertising authentic team systems?

The bottom line is that the AI is not nearly reliable enough for Clubs, and the game is clearly experiencing crashing issues. Why are players expected to accept this as normal after paying $135 for the game?

Please address these crashing issues as soon as possible. I want to be able to play the game I paid for without having to worry about myself or a teammate disconnecting and effectively throwing away the game.

Once again, this has been an extremely frustrating release for EANHL.

5 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hello. Currently, we're not aware of any issues with the servers as well as lag switching. We will continue to monitor the servers for any issues. In the meantime, the best I can recommend is going through the steps in this connection troubleshooting article. Also, if any of you are on a wireless connection, try switching to a wire.

    If none of that helps, try reaching out to your ISP to see if they're noticing any issues.

  • KhusnutdinovGOAT's avatar
    KhusnutdinovGOAT
    Seasoned Novice
    1 day ago

    It happened to three separate club members in three separate provinces with three separate internet providers. If you're not aware of this issue, you guys aren't playing the game. Go play 5 games of club 6s and tell me not one player lagged out... it's absolutely on EA's end and the more time you spend blaming other things, the longer it's gonna take you to fix it. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    I have been playing. I ran several full 6s games the other night and nobody lagged out. Last night I was playing 3s without any issues as well. We're spread out between the SW, SE and NE US. In no way am I saying that means everything is fine. I'm just saying at this time, we're not receiving many reports of this. Which typically means it's an ISP or home network issue.

    What region(s) is everyone in? I can at least ask if there have been any issues with the server you're normally on.

  • KhusnutdinovGOAT's avatar
    KhusnutdinovGOAT
    Seasoned Novice
    1 day ago

    We have players from Atlantic Canada, Ontario and Alberta. It’s extremely hard to believe that no one else is having this problem, especially when we see other teams we play against lose a player while loading in pretty commonly. I’d say, roughly 40-50% of our games have had a lagout, if you count the team we’re playing, 50-60%. 5 out of 6 losses our club has were lagout games. Strange, I have a 30+ game sample size and run into this problem this often, yet it hasn’t happened to you once? Interesting 😵‍💫🤣😂🤖

     

  • KhusnutdinovGOAT's avatar
    KhusnutdinovGOAT
    Seasoned Novice
    22 hours ago

    also, when you say "you don't see many reports on it" it's the same as when you say "not many people play them" when referring to why you never address bugs in offline modes, or improve them at all between releases. Maybe people would play them if they weren't packed with bugs, maybe people would report the lag out issues if you guys didn't have an extensive history of basically ignoring WOC bugs. If it's not HUT (aka EANHL'S casino) then it's not addressed on  a timeline that aligns with the cost of the product. If you need me to force my friends list to get on this forum and report it so it can be taken seriously, please let me know ASAP. I'd like to play the game I paid close to $150 for without crashes.