I got sent to the backrooms and can't play anymore

Yeah, so if you read the title, it makes sense. I was playing and climbing a building when I touched the wall, and my charactet disappeared. I closed the game and returned a few hours later. Only to find out the game loads then after the survey screen pops up and i push a to continue its just a black screen and nothing else. I just had the game open for 15 minutes, and nothing but a black screen. Thanks ea for breaking the game further with season 2 release at this point i cant really play till the game updates.