Lost Squad & 120k Coins by Advisor Error - Cases #252859660 & #252876618
Hello EA Community Managers, I am writing to request an urgent escalation regarding an issue caused directly by an error made by a support advisor. Summary of the issue: During a live chat session (Case #252859660 & #252876618), I followed the exact troubleshooting steps provided by the advisor to fix a sync issue. Unfortunately, following those instructions resulted in a total sync conflict that completely wiped my Ultimate Team squad and 120,604 coins. Current status: Frontline live support advisors are refusing to escalate this case internally, stating they cannot take action, despite the loss being a direct result of advisor error. Request: Since all details and chat transcripts are documented under Cases #252859660 & #252876618, I kindly ask a Community Manager to review these case logs and escalate this matter directly to the Specialist Team / Terms of Service Team for investigation and restoration of my account items. Thank you for your time and assistance.Lost Squad & 120k Coins by Advisor Error - Cases #252859660 & #252876618
Hello EA Community Managers, I am writing to request an urgent escalation regarding an issue caused directly by an error made by a support advisor. Summary of the issue: During a live chat session (Case #252859660 & #252876618), I followed the exact troubleshooting steps provided by the advisor to fix a sync issue. Unfortunately, following those instructions resulted in a total sync conflict that completely wiped my Ultimate Team squad and 120,604 coins. Current status: Frontline live support advisors are refusing to escalate this case internally, stating they cannot take action, despite the loss being a direct result of advisor error. Request: Since all details and chat transcripts are documented under Cases #252859660 & #252876618, I kindly ask a Community Manager to review these case logs and escalate this matter directly to the Specialist Team / Terms of Service Team for investigation and restoration of my account items. Thank you for your time and assistance.Que le pasa a mi cuenta?
recuente mente descargue la aplicación Mobile companion y todo bien hasta el jueves por la tarde que me pidió un código de verificación (como el que te solicitan en la App para vincularte) y se me hizo raro y jugué unos partidos pero tenía mala recepción después por una extraña razón me sacó y no me dejó entrar a ultímate team y funciones online e hice todo para solucionarlo pero nada y lo raro es que F.C. 25 y 24 funcionan sin problema en el 26 me aparece que no tengo conexión y esos se me hace raro por qué todo lo contrario, espero que me puedan ayudar posdata: ya borre y cerré sesión en la aplicación móvilEA Unable to accept the truth. only want what they want.
EA Unable to accept the truth want to get only fake or recieve only bad guy. whyI tell this because you ban player play well they do only easy sbc and try to play. but bad player use cheat program kick playermath usecheat program for win not baned and not punish.Futties 2 Challenge
Hello, I’m having a serious issue in FUT 26. I play matches in Ultimate Team and sometimes win the match normally, but when the match finishes, I get an error message for no reason. After that, I’m completely kicked out of Ultimate Team, and the win is not counted. This has happened to me more than 3 times already, and I’m losing my match wins and progress because of this issue. I would appreciate it if you could investigate this problem and help me fix it.
