All Sims and Households GONE :(
Hello everyone, I have no idea what to do, I'm not even really sure what I did wrong. For starters I am not a technology person like that whatsoever, and basically my Sims4 game had put furniture for all my houses inside my sims inventories. When I would try to place the items back in my game it would say "SCRIPT CALL FAIL" and after some further research I think (heavy on the I think) one of my mods or CC items was broken or outdated, however, I do not know which one it was. I watched a YouTube tutorial on how to fix that problem and I thought I did it correctly but I guess I did not, because when I opened my game back up it was showing as if I never even played before, and I have 701 hrs. of game time listed in my EA account. It wouldn't even give me the option to load an old game or anything my only option was "New Game." I've tried everything to get my sims back and all my game data, the mods and everything is still on my MacBook Air, they even show up in the clothing and hair/makeup section in the game still, all of the mods stuff is still there, but my sims and households are JUST NOT THEY ARE GONE :( Idk what to do at this point, and I got directed here after speaking to someone through EA Post-Chat. Does anybody know what I could've done wrong or have any advice on what I should do, any tips? Really anything at all :( Please, I've spent SO much money on this game, I've paid for 11 different add on's and I have spent so much time on over 80 sims and so many houses and rooms, so much detail and dedication is just all gone and I don't even wanna play anymore because starting alllll over is not even worth everything I accomplished and had set up with my original sims, their lives, homes, and just everything.
The sims 4 not updating at all
So, I've been trying to update my game ever since the new update came out, but it is stuck on preparing, calculating time, ever since then. I tried downloading the update the same day it came out as I always do and this has never happened before. I tried clearing the cache, uninstalling and reinstalling the ea app, I'm at the point where I'm considering uninstalling the game and reinstalling it, but will probably take hours to do so I don't really want do do it, also some thing very weird when it's in this state of eternal preparing the ea app just closes out of no where, like nothing happened, I don't get a pop up that the app crashed or anything it is just not open anymore. By the way my game is on a external hard drive, but there's nothing I can do about it cause is the only way I can play, because my computer dose not have enough space to download the game and I still be able to use it for anything els. I don't know what to do any more.
Packs got Deleted!
I got a new computer and downloaded everything in my Sims 4 game to my External Hard Drive. Now when I plug it in to my new computer after getting the EA app, none of my packs are registering as me owning them. All of my CC is still there, but all my purchased DLC won't show up in the EA app as me owning it. What folder do my sims packs go in on the mac/external hard drive?Why can't I download Sims 4 to my hard drive?
Every time I go to download The Sims 4 to my hard drive from the EA app, I get a message saying "something went wrong" almost immediately. I have enough space on my hard drive so that isn't the issue. I have a 'My Passport' hard drive, could that be the issue? Do I need a different hard drive? So confused
