Recent Discussions
I can't start my game
I need help fixing and/or someone to tell me why, when I click on Sims 4 on the EA app, it loads for a second, then returns to the EA app and doesn't say anything, not even that the game is crashing or something is wrong. I have fully uninstalled the game and reinstalled it (including deleting it from applications), and I have also tried to repair it multiple times. I have restarted my computer and even updated it. I don't know if there is something wrong with the app or the game, or my computer. This problem was very random and just randomly happened, so if someone can help me, that would be great! (P.S. I play on a Mac, so I don't know if there is a difference.)
No sims 4 folder
So when I try and launch the sims 4 on my ea app, it says the sims 4 is already running (which it is not). I have done everything, reinstalled the EA app and the sims multiple times, cleared the cache, repaired the game, restarted my Mac and shut it down, checked activity monitor and other things which I lowkey forgot, but nothing is working. I keep seeing solutions on how to fix this problem, but they all have to do with the Sims 4 folder in electronic arts and documents, which I don't have for some reason. So I have tried reinstalling the game multiple times to get this folder, but I never got it. All I have is the sims 4 game, and Sims 4 packs. I have also tried moving my sims 4 game to applications but it just makes a duplicate and doesn't do anything! Documents-electronic arts folder (Pls help I want my sims 4 folder back and to be able to play) I also don't have or use any mods or ccbase game not found
hi, I was trying to move my sims 4 to an external drive. I think I may have did the steps wrong I deleted the sims first then moved the electronic arts folder . Now when I try to update sims (which I shouldn't be able to do bc I deleted it ) but says file not found and that the base game isn't installed. how do I fix this /\The Sims 4 Won’t Launch on Mac (EA App Relaunches Instead)
Hi, I’ve been unable to open my game for the past three days. When I click "Play" in the EA app, The Sims 4 icon briefly appears, then closes itself after a few seconds, and the EA app reopens. Steps Tried: The issue occurs even without mods Repaired the game via the EA app Reinstalled the game The game updated to the latest version while repairing My Mac has no available software updates Game files are located in: Documents > Electronic Arts > The Sims 4 Despite all this, the issue persists. I haven't modified any files, and the game was working fine earlier. I simply closed the app, and when I tried launching the game again a few hours later, this started happening (a few days ago). System Specs: MacBook Pro (15-inch, 2017) Processor: 3.1 GHz Quad-Core Intel Core i7 Graphics: Radeon Pro 560 (4GB) & Intel HD Graphics 630 (1536MB) RAM: 16GB 2133 MHz LPDDR3 macOS Version: Ventura 13.7.4 I’m not sure what else to try at this point. Any help would be greatly appreciated!
Game is stuck on (not responding) and will take up to 20 minutes to load
This has been happening for about a month now so im sick and tired of it. Every time i go to open my game it leaves the EA app and stays hidden, when i try to force quit the game i see it says that the game is "not responding 😒" I play with mods and have tried to remove them but i am still having the same issue and have been since one base game update PLEASE helpLost all of my extensions and add-ons when I switched from Origin to the EA app
I got the notification to switch to the EA app after logging onto Origin for the first time in a long while to play the Sims 4, so I did. However, now all I have access to is the base game. All my extensions and add-ons I bought are completely gone. They don't show up in Manage Add-ons, and if I go to the store to try to redownload them, it wants me to pay for them all over again. I cleared the cache through app recovery in the help drop bar, I've "repaired" the game, I've restarted both the game and the app several times. I keep looking through the app to try and find some magic download button or something, but I can't find anything that will help me. I don't know what to do. I tried to contact EA support directly, but to be honest, I have no idea how without going to social media about it. I just keep getting sent to troubleshooting articles that don't help at all, or a "how to contact ea support" page that also doesn't help at all. 😕 I spend SO much money over the course of many years since the game came out. I doubt I'll be able to prove most if any of my purchases now. I'm sure this must be an easy fix, there has to be something I just don't know about. If anyone knows how I can get all my purchases back to me, or how to directly email EA support, I'd be really grateful.
Mouse Shift/Drift problem
When playing The Sims 4 on my Mac, I encounter a specific problem in CAS mode. When trying to rotate the character or edit details—basically, in situations that require mouse movement—the mouse starts drifting on its own, regardless of whether I use a mouse or the trackpad. For example, when I'm trying to edit the nose details, I right-click and drag the mouse to the left, but it either moves in the opposite direction or resists the movement. It sometimes happens in both directions, but it occurs more frequently when moving left. I'm not using any CC or mods, and my computer settings are as follows... M2 Macbook pro 2022 Macos 15.3.1
Sims 4 freezing when traveling - I’ve tried everything!!
I just bought 3 new add ons (dream home decorator, wedding, and pop pastel) and have been trying to play, but every time I try to travel the game freezes on the loading screen. I’ve cleared the cache, repaired the game and add ons, and checked that I have enough storage to accommodate the game. I’ve loaded in different save files, have been using the load option instead of resume, and I don’t play with any custom content or mods. Any advice would be greatly appreciated, especially since I just spent even more money on this game.HELLLPPPPPPP!!!!
I have spent soooooo much time downloading CC but every time I try to play it it says its corrupted so I've removed and put back the CC a billion times. I've even tried turning off CC in sims 4 but nothing ever works! There has been times that it lets me in Sims 4 with the CC but the CC never shows up. PLEASE HELP!!!
Game Won't Launch - Tried every thing 😭
Since last Saturday, March 22, my game won't launch. I've tried everything. I've deleted the cache, deleted all mods, deleted save files, uninstalled and reinstalled the Sims 4 game. Nothing works! I'm at my wits' end. I've read everything I can find on the EA help center. Nothing is working! Have I just completely lost my game forever?! 😭How can I get rid of this black screen?
I have this black square randomly appear on builds I make. It can be fine, I save and go to the worlds screen and sunddenly this black square appears, blocking a section of the build. When I then go into the lot I can build and play normally except when I turn to the area the black square is in the world screen, the screen freezes and sometimes my computer stops responding. It is not visable itself when you play in the lot, but has the aforementioned affects. It does not go away when I fix the game, or close the game, and is not being caused by Mods or CC as I do not have any. It also can be seen in the personal galley so you cannot save the lot and get rid of it, by bulldozing the lot and putting it down. I does not affcet saving rooms, but that is not always possible to save and it tedious to reconstruct builds using individual saved rooms.Can't Make New Save Files
For some inexplicable reason, my game won't let me start new save files. I open my game, click new game, create my sim, play for a while (saving multiple times throughout), then save and exit the game. But next time I start up Sims 4, my new save file is nowhere to be found. I can still play and save progress in old save files, but all the townies are dead, and I just want to start a new world. I am actually getting really frustrated. This is a game-breaking bug, and I'm so tired of playing for hours in a new world just for all my progress to be lost. I have tried repairing the game through the EA app, clearing my cache, restarting my computer, etc. but nothing has helped. The last time I was able to make a new save file was right before the "blast from the past" event, but I first noticed the bug after Businesses & Hobbies came out. No mods, playing on Mac through EA app PLEASE HELP
Textures br5oken and game not working
Hello, I play The Sims 4 on Mac, and I've been playing for a couple of years. After the last few updates my game completely broke, I had to restart my mods folder and my tray folder many times. Recently, I've been trying to get back into the Sims, but my textures are broken. First, my san myshuno randomly breaks where I can't click on any of the apartments, and it seems some of the apartments shifted slightly on the map. Also, when I'm in the gameplay, I click the phone and it simply won't open. I also try to give my Sims a career, but when the career panel pops up, I can't see any careers, nor can I click on anything. Not only but the moment my sims load into the game everything is fine at first but after 2 seconds their skin will turn red and white boxes with a question mark and most of the cc on them will turn red or appear broken, but when im in cas the cc is perfectly fine and ive seen many other ceators use the same cc in recent times and their sims are perfectly fine. I had tried repairing my game, I have taken my mods folder out, I have taken my tray folder out and even deleted all the cache files, yet I still deal with these same issues. The Sims on Mac is already a struggle because of the graphics, but now the textures? If you have any solution that might work, please comment or dm me because I'd love to get back into playing. Thank you!Saved game disappeared
Hello everyone, I was just playing my game, I saved and exited. Few minutes later, I went into the EA app. Opened like normal. I clicked the play button and it took me to the main screen. Then it now only says New Game. Its like my load game disappeared. I closed all, restarted mac, opened EA again clicked the repair button 3 times, and still the game does not appear. It says 111hrs played but then there is only the new game button. My game seems to just have disappeared. Can anyone help? Thank you!
New Save - LLama and building corruption again
i deleted all residential rentals immediately. rebuilding my 4 year old save and found one house reverted to the res rental original to game with big LLama image on map. I tried to fix it and game endlessly loads. Same happened when I tried to convert the vacation rental in Copperdale. I just got the new pack.
Whenever I select the travel option, I am prompted to choose a season to play in
This has started since I downloaded the businesses & hobbies pack, but I remember I first used the travel option and the prompt to choose a season wasn't there. choosing a season does not change the actual date or season, but it is weird because I chose a season to play at the start. I took out the mod folders from my game but I still have this issue completely base game. how do I fix it?
