Blog Post

EA Forums Info Hub
1 MIN READ

Notes for EA Forums World Wide Launch

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
2 months ago

Hi everyone, and welcome to the new and updated EA forums!

As we work through the launch process you might see some odd issues, we wanted to note them here so you know it's on our radar.

  • Resolved: Search function issues:
    • The search function may act oddly after launch as it continues to index the millions of messages imported from the old forums. We expect that this will improve significantly by the end of the day.
  • Resolved: The content moved over from Answers HQ for some language forums only shows in the categories, not in the discussion boards.
    • A fix for this is in-flight.
    • Affected are:
      •  Italian
      • Polish
      • Portuguese (Brazilian)
      • Russian
      • Spanish
    • Note:
      • New threads show fine.
      • You can also find your own migrated posts by visiting your user profile.
  • Stats and account metrics for users migrating from Answers HQ:
    • It will take some time for your post count to reflect on your profile. Please note that with the migration, some old/irrelevant content might not be migrated, so your post number may reduce from what it was on AHQ. 
    • Some of the secret and/or event badges from AHQ will be copied across, but this will take a while to roll out. 
    • In the future, we intend to update the registration date on your user profile to reflect whichever one is older between your EA Forums and Answers HQ account. 

Thanks for reading, we'll have updates soon, and as ever, if you encounter any issues you wish to report to us, you can do so here!

Updated 31 days ago
Version 9.0

10 Comments

  • With all due respect, the layout here leaves a lot to be desired. 
    A lot of the right side is taken up by what I can only describe as just bloat that takes a good 25-35% of the screen and compresses the forum posts towards the left side.

    Additionally instead of being able to navigate to specific pages in the thread, I got  to click "Show more" several times until it finally loads all comments or I finally get bored.

    As one final nitpick, the avatar selection is even more dismal than it was in the Answers HQ. Surely there could at least have been some Command and Conquer avatars instead of avatars from what seems just recent games.

  • i need help where should i go, my account was hacked (not this one) but Steam and Xbox accounts are linked to the account and I can't play games because you can only link one account, the email address was changed and I can't unlink the hacked account from Steam and Xbox. Can you unlink the hacked account from my Steam and Xbox accounts? Best regards