Forums "The Appropriate Channels" Error Loop
I'd like to start by I have tried "the appropriate channels" advised by forum moderators. I have found out they do not exist, you link us to a non-start ticket/live chat. It is basically an error loop. If I contact live chat, they tell me they do not do anything to with the forums, when it was "escalated" then case was just auto "closed". I'd tell you the situation but literally the post will be deleted. So if a moderator could PM me that be great.
Forum paging is painfully antiquated
Howdy Folks, one of the things anyone who uses the forums is well aware of is the pain point that topics with a large number of pages brings. The "Show More" works if you only have a handful of pages to go through. but on topics with a larger number of posts it is completely inadequate and at a certain point many peoples posts might as well not even exists as most people will probably give up clicking on the "Show More" ad nauseam such as when I get a notification of a new post in the following topic Orange Dot Notifications Will Not Clear | EA Forums - 13196010 last night I gave up after click "Show More" 48 times and I was still in posts 3 months old. The paging this forums uses just does not scale well at all and could use a serious upgrade such as in the following image
Bug: New Report Doesn’t Always Clear Old Report
It seems that when making a new bug report it doesn’t always clear the old bug report. I have to manually scroll down to the place where it has Cancel (Publish is right below it) and click there. Only noticed in the Star Wars Galaxy of Heroes Bug Reports Forum, but that’s the only one I use. There may be a connection to a new tab? I had it occur when I was using a new tab and had been logged out (which BTW, it would be REALLY nice to not be logged out so frequently) iPhone 16 Safari running iOS 26.5Filter/Sort is Lacking
The filter and sort functions are really lacking. In the Star Wars Galaxy of Heroes Bug Reports I can’t seem to filter by post time on iOS. And, the scroll doesn’t seem to work (it’s a horizontal scroll within the filter and sort) if you need proofs I can provide. iPhone 16 Safari running iOS 26.5
Please review legitimate Sims 4 bug report incorrectly marked as spam
Hello, I submitted a legitimate The Sims 4 bug report, but it was immediately marked as spam by the automated filter. The post documents a severe FPS regression after update 1.125.59.1030 and includes clean-folder testing, reproduction steps, DxDiag, Config.log, and screenshots. Could a Community Manager please review and restore the post? Thread title: “Severe FPS drop after 1.125.59 — RTX 4050 at 100% in DX9 and DX11” - https://forums.ea.com/idea/the-sims-4-bug-reports-en/severe-fps-drop-after-1-125-59-%E2%80%94-rtx-4050-at-100-in-dx9-and-dx11/13536568 Thank you.Can new forum system remove posts about false bans?
Like really people of EA you have implemented so many automated systems here that deal with: spamming removing links where people nicks are present in the game footage censoring certain posters of the forums banning people for discussing moderation etc. Yet time and time again I open the forums to see 5-10 posts about someone crying about being falsely banned and in many cases not in English which is official / only language of the forums. Can you please auto-remove / mark as spam such posts to actually not move posts that matter down the line in "most recent" filter? Please do enforce rules you already made yourself including language and discussing bans here instead of official appeal. Thanks!
