Forum Widgets
The new forum
As someone who has been active on the old forums I would like to share my feedback on this one. My first encounter with this forum was on my mobile because I was on holiday during the switch from the old to the new forum so I wanted to wait for a week or two before making this post. No avatars: this really hurts. Avatars gave us all faces on the old forum. With the limited selection I now have to share my picture with several others. This leads to confusion because I something think 'there is a reply I made' only to realise it was made by someone else. Not having a unique avatar also makes me feel anonymous. How are other simmers ever going to easily recognise me? On the old forum you had to promote from new member to member to get an avatar and I get that. I don't mind if it is tied to a rank, but that has to be a rank that everyone can reach. Currently only heroes are allowed an avatar, and thus the privilege to build up their own personality on the forum. But the info page about hero ranks also say not everyone can become a hero (which makes sense). But the combination of not everyone being able to become a hero and only heroes getting their own avatar means that some users of this forum will never get access to something that should be a basic feature. The heavy focus on 'most liked' posts makes this forum feel like a popularity contest. It is difficult to sort posts for long threads. Some discussions have been going for years with hundreds of posts. On the old forum we would automatically be taken to the last unread post and then see the subsequent posts in chronological order. This new forum however sorts by likes on default. You can switch to sort by oldest but can't set it to default. However for long threads setting it to oldest means I have to click 'load more' way too many times. Sorting by newest means I am reading backwards and on an active thread this can also mean clicking 'load more' The above point makes this forum not suitable for sharing long stories which is something me and other simmers love to do The extensive rank list is confusing. Every single level has new, rising and seasoned added to the title. For the higher ranks adding the word 'new' kind of takes away from the higher ranks. You already have to go searching for the ranks on this forum before you realise a new adventurer is higher than a seasoned traveler. Most users on this forum don't know that list by heart. Adding the word 'new' to high ranks feels confusing and not very intuitive. Sharing a forum with other games: we used to have a forum exclusively for sims and now we are just a small part of a forum for other games. That does take some time to get used to. But why do I get links to other game in 'related posts' when I am on the sims part of the forum. I accidentally stumbled into another game forum. Is it possible to restrict the related posts to the sub forum (game) we are currently browsing When creating a new discussion we can select different tags. I miss a tag for discussion (sometimes the purpose of a thread is just talking about the game) and a tag for speculation. The version of the site on my mobile doesn't shot a button to add a picture. I sometimes don't get a chance to post a picture when I am on my laptop. I upload them to a photo sharing website and then post them a few hours later. But this forum only shows the add photo option in the desktop version. I have a feeling that this forum was mainly created for short conversations with very few posts where chronology of posts is unimportant. It also feels more like a popularity contest with the heavy focus on getting likes for your posts, a competition on it's own which distracts from the topic itself. I want to give this forum a try and really want to make best of it. But the difficulty to read threads chronologically really makes it difficult. That's the part of this forum that needs improvement more than any others.
my gf's account was banned permanently for no reason
we’ve already contacted EA support but there is still no answer. the account has been banned for no reason at all. i have checked EA rules again and there was nothing we could disrupt. their support service said that they will answer ASAP but we haven’t got any solution or at least any specific details about the case. the error is EC:107 and it doesn’t give me anything actually. i just want to get the account back and i’m sure that EA is interested in this as well. it really bothers me that EA did this and can’t actually tell me what to do or even what happened. we also can't use on EA forums because of the ban. do you know maybe how to get to them?
Unable to authenticate on EA Forums
Hi, For several days now, I'm not able to authenticate to EA Forums on most of my devices. This PC I'm using now is the only one (It's my work computer) who can but I think it still have cookies. On my personal computers, I could connect just by clicking on connexion button but now I'm asked to authenticate (I suppose cookies hav expired), I enter my email and password but it doens't work at all, all I have is a page with an error message about not being possible to authenticate. Of course, I have clean caches, reboot, try several browsers, accept cookies again, etc. My EA account works fine on other EA websites and in EA App but not on the forums. I'm in France (sorry for my english) so I thought my country was bannished but it doesn't work with Opera's VPN either. Thanks for your help.
[Sims 4 Bug Forum] - Adding "Awaiting Additional Reports" Category to Sidebar
Hi, Around 600 bug reports have been moved to a new category for the Sims 4, called "Awaiting Additional Reports". While I understand the purpose of the new category, it hides many bug reports and it's not as accessible anymore as before. It would be great to have this new category added to the sidebar (In "Featured Bug Statuses") for easier reach, better visibility and also transparency.
Why did they get rid of the old EA Forum? This one is terrible
Honestly, haven't visited EA games forum since 1-2 years. And i remember there was an other Forum platform we used a few years ago. Why did EA switched to this one? This platform is simply utter trash and terrible to use. Slow as hell, always takes seconds to open up a thread or go back a step. Notifications: It often shows the red dot next to the bell that there is a new notification, but there is nothing new, it just shows an older notification again as new. And if i open up the notifications and see, there are several different ones which are unread, and click one one of them, it marks every other as read too. Besides these technical issues i would love to know how populated this forum is, because it feels abandoned as hell. If I look at any game's general discussion board, i see new topics pop up all the time, but barely any of them gets a like or a reply. This place feels abandoned. What the hell?! Who decided this was a good fit to operate a community forum? Just go back to the previous one guys.
Invalid HTML error when publishing new stories. Please help.
I am trying to post a story with images on one of my threads, but keep getting an error message come up saying: 'This content is not published. Invalid HTML. Please remove this before posting. Lib- sim.' (no idea what the last bit means). The story is pasted in plain text from a Word doc and have tried uploading each image via the option in the bottom bar (From Computer) instead of copying and pasting but it still won't let me publish the story. There is no HTML content used in the story, it's all from my computer, so am not sure why I keep getting a message about invalid HTML content. I am wondering if it's the length that's causing issues, as when I do shorter posts with one or two images, it works perfectly fine. I notice there doesn't seem to be a spoiler option on the bar for new posts/replies after the main introductory post so I can't get the long post into a spoiler. Has anyone else had the same issue when trying to post stories (can't find related topics in Search)? And if so, have you managed to solve it?
Content Not Published when trying to post in the forum
Today I was going through my notifications and responding to posts as many do, when all of a sudden, this happens...... It is hard enough to keep track of where I am at in my notifications because when I look at them once, they ALL get marked as read. So when going back in it is a real pain to find where I left off. So this happening and saying try again later, when later I will probably have more notifications and then really have to spend some time to figure out where I was, is just terrible. Why would we be penalized for replying to existing posts we participate in? Maybe I could understand if we were limited to how many new posts we could start within a certain time frame but this is just bananas to me. I have posted before about the problem of all notifications being marked as read when you go into them. If that was fixed this wouldn't be such a big deal. Not to mention it would be time savingly awesome.
Suggestions regarding EA staff answering posts
Hi! Could you please reconsider adding the EA badge that is given when an EA CM/Dev responds to a post? It is useful for posts that have many comments and the one that really matters is the response from said person. Could you add an option or make so when said EA CM/Dev responds to a post, it notifies the user by email as well? To better track which posts they responded to.
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