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The Sims Game Info Hub
2 MIN READ

Investigating Game Launch & Save File Issues

EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
22 days ago
Sul Sul Simmers, If you’re unable to play The Sims 4, we want to hear from you. The more detail you give us about the issue you’re having, the more it helps us be able to replicate it internally,...
Updated 23 days ago
Version 1.0
the sims 4
3snytygnujoz's avatar
3snytygnujoz
New Spectator
22 days ago
  1. Yes. And I don’t know about the state of the game at the moment since I’m devastated of the genocide of my sims
  2. Idk
  3. Most save files were deleted except the game I saved a few nights ago, but when starting the game it’s not registering the only save, which is corrupted 
  4. Yes, I do use mods. 
    a. Yes, the problem still persists after removal.                                                                                          b. I’ve tried repairing the game and the problem still persists.                                                             c. And yes I’ve uninstalled/reinstalled and the problem continues 

LINK: https://drive.google.com/drive/folders/1jU__K08TnAfc0TIMg8AC8SQY4cayhEWO?usp=sharing

*PC user*

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Hi 3snytygnujoz​ 

    Are you seeing a specific error code when trying to load your save?

    • 3snytygnujoz's avatar
      3snytygnujoz
      New Spectator
      21 days ago

      No, no error at all upon start up. Only option when booting, is to start a new game.