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The Sims Game Info Hub
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Investigating Game Launch & Save File Issues

EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
22 days ago
Sul Sul Simmers, If you’re unable to play The Sims 4, we want to hear from you. The more detail you give us about the issue you’re having, the more it helps us be able to replicate it internally,...
Updated 23 days ago
Version 1.0
the sims 4
superchubbles's avatar
superchubbles
New Spectator
18 days ago

Hi, I'm on PC.

  1. My game launches, but cannot load a save. Attempting to load a save does not open up a Sim's lot. It either opens their neighborhood or the neighborhood selection menu. Or, game endlessly loads until I ctrl-alt-delete.
  2. I can see the lots and the sims, but can't open them. Can't load gallery or vanilla lots, with or without mods.
  3. Seems to happen with all saves, including new ones.
  4. I do use mods. I tried removing them and repairing the game, but the problem persisted.
  5. I have not uninstalled and reinstalled.

Save file: Save