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The Sims Game Info Hub
2 MIN READ

Investigating Game Launch & Save File Issues

EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
6 months ago
Sul Sul Simmers, If you’re unable to play The Sims 4, we want to hear from you. The more detail you give us about the issue you’re having, the more it helps us be able to replicate it internally,...
Updated 6 months ago
Version 1.0
the sims 4
Leocr46's avatar
Leocr46
New Spectator
2 days ago

I’m also experiencing an issue since the update: all of my neighborhood homes have disappeared across three worlds. They still appear on the world selection screen, but they are missing during gameplay. When I try to replace a home, log out, save, and then reopen the game, I receive an error message. I’m really hoping this can be fixed, as I risk losing Sims I’ve been playing with since launch. My save file is here.

https://drive.google.com/drive/folders/1MzMgltTRGEooDFMhsKv_g50Kyrm_49nd?usp=drive_linkhttps://x.com/Royalty49/status/2026764346785968151?s=20

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey there Leocr46​ 

    Could you remove the access permissions for your drive please so we can download your save file to investigate further? Thank you!