Hey everyone,
a few of you have asked for clearer visibility on who is active in the moderation team. This and the fact that I've already been around a few days without a proper intro leads me to believe it's time for an updated role call.
So let’s start with my intro:
My name is Chris, going by the handle of ph03n1ks - as you can see -, and I am EA's Global Community & Marketing Manager on Tiberium Alliances. Meaning I am both scanning the forums / talking to you guys as well as talking to the Team at Envision on a daily basis - on everything what's going on in the game, on the forums and beyond to make sure that you guys have the smoothest game experience possible and that we have your concerns on our radar.
As for my credentials, I've been with EA, Command and Conquer and Tiberium Alliances for three years now, working in different roles and playing the game all the time =)
So you'll see me drop into threads and sending PMs from time to time here - besides interacting with you guys, I am also taking care of Marketing on EA's side, so bear with me if it takes me another day to react to any questions or inquiries you might have from time to time.
So feel free to shoot me any questions you guys might have - especially on the topics covered in the role call that follows. The list below is to give you all a clear picture of who's doing what - so you know who is probably to respond the quickest on any given matter.
Heads up before we dive into the list:
As always, no one - repeat NO ONE - on the team can fix / make your technical or account / billing problems vanish just like that. If you have technical problems or an account / billing problem, please contact EA Customer Service at help.ea.com as a first step.
If you don't, we'll just sent you right back to it until you do ;-)
Producers:
rhiordd
Contact if you want to...
... ask questions regarding in-game features
... be inquisitive about future development plans
Community Managers:
rhiordd
ph03n1ks
Contact if you want to...
... ask questions regarding in-game features,
... flag any issues with the Website, Billing or Customer Support,
... report any user related issues like abusive behavior, violations of Terms of Service and Forum Rules etc.
Moderators:
methuselah
Disturbed71
Avarik
Narkol
leo7044
gamerdruid
Contact if you want to...
... report any user related issues like abusive behavior, violations of Terms of Service and Forum Rules etc.
I hope this clears up some discussions. Any questions? Shoot!
greetz
/pX
a few of you have asked for clearer visibility on who is active in the moderation team. This and the fact that I've already been around a few days without a proper intro leads me to believe it's time for an updated role call.
So let’s start with my intro:
My name is Chris, going by the handle of ph03n1ks - as you can see -, and I am EA's Global Community & Marketing Manager on Tiberium Alliances. Meaning I am both scanning the forums / talking to you guys as well as talking to the Team at Envision on a daily basis - on everything what's going on in the game, on the forums and beyond to make sure that you guys have the smoothest game experience possible and that we have your concerns on our radar.
As for my credentials, I've been with EA, Command and Conquer and Tiberium Alliances for three years now, working in different roles and playing the game all the time =)
So you'll see me drop into threads and sending PMs from time to time here - besides interacting with you guys, I am also taking care of Marketing on EA's side, so bear with me if it takes me another day to react to any questions or inquiries you might have from time to time.
So feel free to shoot me any questions you guys might have - especially on the topics covered in the role call that follows. The list below is to give you all a clear picture of who's doing what - so you know who is probably to respond the quickest on any given matter.
Heads up before we dive into the list:
As always, no one - repeat NO ONE - on the team can fix / make your technical or account / billing problems vanish just like that. If you have technical problems or an account / billing problem, please contact EA Customer Service at help.ea.com as a first step.
If you don't, we'll just sent you right back to it until you do ;-)
Producers:
rhiordd
Contact if you want to...
... ask questions regarding in-game features
... be inquisitive about future development plans
Community Managers:
rhiordd
ph03n1ks
Contact if you want to...
... ask questions regarding in-game features,
... flag any issues with the Website, Billing or Customer Support,
... report any user related issues like abusive behavior, violations of Terms of Service and Forum Rules etc.
Moderators:
methuselah
Disturbed71
Avarik
Narkol
leo7044
gamerdruid
Contact if you want to...
... report any user related issues like abusive behavior, violations of Terms of Service and Forum Rules etc.
I hope this clears up some discussions. Any questions? Shoot!
greetz
/pX
Published 9 years ago
Version 1.0
