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Chat about your favorite games in the Command and Conquer franchise and get help from the player community.Important Links
- EE_kalyn18 days ago
Envision Team
- EA_David2 years ago
Community Admin
C&C games - "Failed to launch game" error
Greetings, EA support told me to post here as they have no fix currently for this issue nor any other troubleshooting steps to try. (Case #207569798). Also, via the "EA error reporter" (within the EA app) I submitted a report which has the report ID: "b5282740-5a98-41a4-aa8e-f605b90ce194". I'm using Windows 10 Home (22H2 OS Build 19045.5737), fully updated, and EA app v13.437.0.5950 (94974-56e58c512c). On a local user Windows session, C&C3, C&C4 Tiberium Twilight and C&C Red Alert 3 will launch via EA app (ran as admin), but not: 1) C&C and The Covert Operations; 2) C&C Generals and Zero Hour; 3) C&C Red Alert; 4) C&C Red Alert 2; 5) C&C Renegade and; 6) C&C Tiberian Sun and Firestorm. Those six C&C games will all produce the error in the EA app: "Failed to launch game. An error occurred on our end caused the launch to fail. Try again a little later." when attempted to be launched (as described above). These nine C&C games will launch without any problem from the EA app on the admin session. Launching straight C&C95.exe from C&C and The Covert Operation install folder on local user session, with or without admin rights, will run the game just fine in both cases, but the EA app can't launch it! EA support confirmed games should run when launched from EA app on non-admin Windows session. sfc /scannow and dism /online cleanup-image /scanhealth scans have been run. EA app cache was reset. EA app was reinstalled (CCleaner + manually deleted EA related folders in ...\AppData\local, locallow and roaming). All Microsoft Visual C++ versions are up-to-date and were repaired. Graphic driver is up-to-date. Booting with all non-Windows services disabled didn't allow games to boot. Games were repaired. Games were reinstalled (CCleaner + del local, locallow, roaming...). Both the games and EA app directories have all permissions on the local user Windows session (right-click folder > Properties > Security tab > Advanced > Permissions). Creating a new local user account on the PC and launching these six C&C games via the EA app (ran as admin) also produces the error. Fully disabling UAC on admin session sets the UAC on local user Windows session to level 3 ("Always notify me (and do not dim my desktop) when:"). Games received new entitlement. EA support said the "Failed to launch game" issue would be caused when "something in the player PC conflicts with EA app" and "services" could also be the cause. If so, what "services" needs to be running for C&C and The Covert Operations to launch? EDIT (~April 23rd 2025): I hypothesized that some of EA app's processes which are running on the admin session would not be running on the local user session and further tested which processes are running on both sessions when launching C&C and The Covert Operations and identified some differences. Of note, on local user session, launching C&C and The Covert Operations from the EA app (ran as admin) have EABackgroundService.exe launching EAGEP.exe, but that latter process fails to launch EADesktop.exe*32 as sub-process (while it succeeds on admin session) and then EAGEP.exe simply shuts down a few seconds after being launched. (Please see picture below). Also on local user session, when the EA app is running, it is missing one EACefSubProcess.exe (also see the picture below). It seems to me that the issue could lie with the EA app and not the games themselves (since the games launch fine on the admin session). EDIT (June 1st 2025): I updated the EA app today, from version v13.437.0.5950 (94974-56e58c512c) to v13.477.0.5990 (96992-a9584648e1), but the issue still persists. I submitted a new EA app error report with the ID: a110da93-add5-4572-99fd-fdba9ccd474a. EDIT (July 27th 2025): I updated the EA app again today. It's now version 13.515.0.6028 (99438-3b801146c1) and the issue still persists. I submitted a new EA app error report with the ID: 945927f8-124a-4656-8c81-c9b78a771516. EDIT (October 3rd 2025): I updated the EA app again today to version 13.566.0.6079 (102087-8ff6ble0658) and the issue is still present. I submitted another EA app report with the ID: 44963cd9-efea-45ed-99f3-44eb63da1b54. No website admin posting in 6 months since OP... EDIT (October 24th 2025): Updated EA app to 13.579.0.6092 (102627-703106f7ff). Issue is still present... Report ID: d74ac476-9c30-461d-87d7-e9118fd6a7a0. Any help to get those games running on non-admin Windows session via the EA app will be much appreciated! Mike [CM Edit - Adding information from OP's separate solution thread] C&C4 - General system error - FIXED When launching C&C4 Tiberium Twilight via the EA app on local user session with EA app ran as admin, the game asks to enter the EA account login credentials. Entering the EA account credentials in the C&C4 login screen and trying to login gives the error message "General system error". (Please see the picture below). On an admin session, launching C&C4 via the EA app and entering the credentials succeeded and the game was able to launch properly. Afterwards on local user session, launching the EA app as admin and from it launching C&C4 had the process of login succeed this time. My intuition tells me that the admin session wrote the files associated with the login process and then the local user session could use them.929Views4likes3CommentsCommand and Conquer Remastered -- Failed to launch
After downloading and installation through EA app, games can't startup and error pops up as. （asking to give permission, after pressing OK, failed to launch caused by error) My system is Windows 11. I tried to run the game as admin, but it doesn't work. I tried to repair, still not work I also tried to uninstall the game and install again, not working..... Please help to solve this problem. Thank you.Solved23KViews11likes288CommentsI get an error message when starting C&C that will not start the program
I get an error message when loading C&C . Its a triangle w/ an ! mark in the center. It has the Xfor closing the error message and an OK button. Neither button will start C&C???Anonymous1 day agoPlace Command & Conquer Franchise DiscussionCommand & Conquer Franchise DiscussionNot applicable235Views0likes3Comments60 / 15 players
Recently there have been a ton of players in bronze, silver and gold with a 60 experience and 10+ for armies. Not sure how they accomplished it but now can a true bronze compete when these guys have aerial assault that you cannot counter? in the last few weeks 8 out of 10 battles have been against 60/15 cheats. I’ve reported each one but don’t see the developers removing these accounts. Is this a hack or what?45Views0likes3Commentsslappylister world27 holiday sub bug
Hello, I've attached a screenshot of the bug with the 50 percent usage error that I keep getting and can't access my sub anymore.. started about 3 to 4 weeks ago. There is no way I used my account that much that the error in question should pop up like this.. There are 6 other subs on the same account and they are work just fine. Please help get it corrected as soon as possible.. Thank you. slappy / MarkSolved72Views0likes4Comments50 Player Dream Team
Not sure if it's been posted before, but I think enough veterans are still around to have fun with this idea if not. Name your 50 player dream team. All egos aside, imagine cultural and language barriers do not exist, time to play is magically available; just the top 50 that you've seen play this game assuming no alts or intentional feeding are allowed, standardized script packs. (alts/feeding are viable strategies but are dictated more by time and funds in addition to skill). Leadership vs consistent play is up to you and how you build your team, assume PvP will happen against another "dream team" to win if that affects your choices. Feel free to do top 10,20,30 or however many you wish, ordering is not required either. I'll start, in no particular order and in some cases may be false names due to years of distorted memories: Chertosha Uncle_J00 Bl4stYou k0eGy InternetPoleizi Clix Mediv TheRLMasterChief Nez024 S0rrowMan/x-pr0f3ss0r-x Kombuese Daikyu80 SchillySchelly 0_Bio_0 Nealumyeah Tara24 Beef004 sentierorosso W1LL1W0nKa Bobblemon p0o9i8u7p0o9i8u7 effe Zippy/Ziptie Atanagor68 Aim4Soup |_Prestige_| lvivjanyn1 grelu Helmut Takman GanjaMaster (great alt player, but great without) Bruellhusten1 ProfChaos mogsy/mogsi52 Kucharson90 OpaSmash AlkalyneD4 simojl Sannahopea (great alt player, but great without) ShopKey (great alt player, but great without) DA-BEAST-OG bloofi Kellogs02 nuubal pillsburydb dubbelporsie devnull kellut Hangover2009 maxweeds Forgive me friends if forgot you, I know for sure I left some HUGE names off due to fading memories, but every name I listed was either a "oh sh*t he's here" or "oh sweet, he's in this this server!" type of reaction. I wish I could include myself, but I couldn't keep up with this team.251Views2likes4CommentsCommand & Conquer Rivals Bug
I… couldn’t find anywhere better to report this, so I guess I’ll post it here. I’ve had two occasions now where I was in a ranked match, had my base destroyed, and then somehow ended up on the victory screen. I seem to have gotten full rewards for both ‘wins,’ and watching the replays I just see the battle, my base blows up, and then it’s announced that I’ve won. Any thoughts?33Views0likes1CommentPlayer representation.
Player representation. Hello, can one player represent multiple players in one alliance? Can one player represent multiple players in one alliance who have already stopped playing and are not active? Because I don't know if there is a violation of the rules, I would be happy for your answer. Thank you.393Views0likes6Comments
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