Forum Discussion
10 Replies
- EA_Darko6 years ago
Community Manager
Hey @Inferators as Frost Punk is not an EA game then the level of support that we can offer is limited. I tested the game just there and it's working fine so the issue is most likely a system issue.
Let's start by grabbing a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko Hi,
I attaached.
- EA_Darko6 years ago
Community Manager
Let's start by repairing the game @Inferators.
You can do this by opening your My Game Library and right-clicking on the game tile and selecting Repair. This will then check your files for any issues and should it find any fix them.
Darko - @EA_Darko i already did this. Even install reinstall ...nothing.
- EA_Darko6 years ago
Community Manager
Hey @Inferators I know you mentioned it in your post but just want you to go ahead and try to repair it again to see if you see the same error.
Darko
- @EA_Darko I just did, same.
- EA_Darko6 years ago
Community Manager
In that case @Inferators try clean booting your system and then launch the game again to see what happens: https://help.ea.com/en-in/help/faq/how-to-clean-boot-your-pc/
Darko
- ivrognard6 years agoHero (Retired)
@Inferators also... i know that sounds crazy, but can you update the Windows to the November 2019 build (yours is the may 2019, the spring build). Keeping the OS up-to-date is a requirement lately, with patches being dependent on certain builds and so on.☹️
- @EA_Darko it seems to work without any other services started ... it's really weird
Same here
About Origin for Mac
Recent Discussions
- 2 months ago
- 2 months ago