EA_Darko
Community Manager
Community ManagerRe: Why am I not getting help from EA?
Hey @Anonymous what is the issue that you are seeing?
Darko
Forum Discussion
10 Replies
- Whenever I am trying to contact any EA advisors through phone, email or chat. This is what pops up:Help solutions currently unavailableWe don’t have any recommended solutions for this issue right now.You can also try these steps:Get community help from other players Answers HQ
- EA_Darko
I mean what is the issue you are seeing @Anonymous that has you reaching out to our support?
Darko
- EA_Darko
Hey @Anonymous for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
HOW CAN I DO THAT, @EA_Darko?
No help options are popping up for me!
- EA_Darko
Hey @Anonymous what happens when you follow the steps I shared above?
Darko
- EA_Darko
Contact options will vary @Anonymous, if it is suggesting a call then this would be the best thing to do.
Darko
Dark are you a bot? He has stated MULTIPLE times that when he tries to connect with advisor, it says help options are not available. Can your help support actually be helpful instead of giving the same answer?
- EA_Lanna
Hi @KilledTooQuick,
Are you running into a similar issue reaching the support team? If you'd like to pop open a new thread and include some more context, please feel free to do so. We'll close this one out here in the meantime to limit necroposting as it's been a while since this was last active and the help sites changed quite a bit since.
Thank you,
EA_Lanna
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