Re: Steam - Can't launch Sims 4 as EA says "Your EA credentials may have expired.."

Hi there @a036cfd70a0658b7,

If you're continuously being prompted to reset your password, that sounds like you're resetting the password for the wrong EA account. You can verify if you're using the correct EA account by logging in here and checking for your Steam ID under the Connected Accounts section. If you do not see your Steam ID under Connected Accounts, that means you're logging in with the wrong EA account. 

If you need help locating the correct EA account, that's something the live support team can assist you with- we don't have access to your account details here on AHQ to help with that. You can get in touch with the live support team through the help site here, or through Twitter or Facebook as well.