Re: Truly pathetic!

I don’t even want the account, I simply want it removed from my PlayStation Network ID that I can prove I own. I want to use my new EA account on my PSN ID but you guys can’t even take it off.

@Benjamin9074 

We can't do that without account verification because unlinking the account removes all content and progress on all EA games. This could be heavily abused if we didn't need to verify accounts before such damaging action was taken. The only way to get this account unlinked is to successfully go through the account recovery process with an advisor.

So you’re saying the account owner of the actual system they are using to play in the first place is not proof of ownership? What if someone (family member/friend) got on my system and played a EA title on my account and was forced to make a EA account to play online (not knowing that EA accounts are  permanently restricted to only being linked to one account per type of account in its life) and later on I try and get on and I can no longer use my account to play online because it’s connected to their account and they no longer can use their EA account on their actual systems account? Do you see how flawed EA’s account management is? This is so ridiculous and so non-user friendly. I actually had to made a new PSN ID to play a game I bought on the PS Store just to connect online and lost all my progress from my original account. EA does not care about its customers at all. If y’all did, y’all would just make it possible to unlink a account on the game system itself since you have access to the actual account on the actual device you are playing on! 

@Benjamin9074 

If a family member or friend got on your PlayStation and were playing under your PSN ID, they wouldn't be forced to make an account since your PSN ID is already linked to an EA account. So, what you're saying is not possible without that family member or friend being able to verify they own the account and then unlinking your PSN ID and linking their own. 

First off, a EA account can only be associated with one account of that in its lifespan. So if I never made a EA account and my family member brought a EA title to my home and got on my PSN and made a EA account and linked it to my PSN not knowing that once a EA account has been linked, the EA account can no longer be linked with any other PSN ever again, then when I tried making my own EA account I wouldn’t be able to until he unlinks his EA account from my PSN. But as soon as he did, he would not be able to link his account to the EA account since it was previously linked to my PSN. My main point is that it is not only idiotic, but also extremely poorly thought out to make a account only be able to link to one account and not give the ability to unlink it from both sides. It’s not your fault, but stop trying to defend a stupid idea. I love EA titles but the account management design is beyond worthless. 

@Benjamin9074 

You can unlink the same PSN ID once every 6 months. So, if your PSN ID is unlinked, you can then link it to another account. You just lose all the progress and content you gained when doing so. Because of that, we have to verify account ownership first. I know that's not exactly your issue right now, but wanted to let you know in case you're able to verify ownership. The feedback is appreciated as well.