EA_Illium
EA Staff (Retired)
3 years agoRe: Club Pogo renewing early and Payment information missing
**Update Marking this Post as Solved for better visibility, see information below***
Hey Everyone,
Thanks for letting us know about what you are experiencing with Pogo. If you are currently running into an issue with Renewing your Club Pogo, or you are seeing your Club Pogo renew early Please let us know the following.
- Screen Name:
- Location:
- Payment Method Type (Visa, MasterCard, Paypal, etc.
- Case number (if you have one)
- Should you have an active club pogo?
- How often does your subscription renew (yearly, monthly, etc)?
- When did you last subscribe or renew your subscription?
- When did you first notice this issue?
- Are you getting an error message? (If so please provide)
- Please also list any troubleshooting you have tried, as well as a screenshot of the error: