Recent Discussions
MAHJONG GARDEN game
Trying to contact ea is terrible. I have reported this game three times and nothing has been done. The game plays by itself or iam left with one tile. Can you fix this????? no one answers me. I pay to play pogo games and have been playing for years. PLEASE PLEASE will someone get back to me and tell me when this will be fixed. Cheryl CM edit: removed PIIsherri22671kW9 hours agoSeasoned Newcomer30Views0likes1CommentClub Pogo subscription did not auto-renew
I've been a member of Club Pogo for about 20 years and have not had any problems with automatic renewal in the past. Today, 3/2/25, was my yearly renewal date, and I got an email telling me that my subscription had expired. The information for my saved credit card was still correct, and by resubscribing I lost my extra month and 100 gems!WallySch4 days agoRising Newcomer41Views0likes7Comments- MainieacckJm5 days agoRising Newcomer17Views0likes2Comments
gems
I cannot get to the next level on collecting the gems. I noticed you merge the gems 1 through 4 but when I get to the 5th box you cannot get the next box with the ? so you can get to the next level. How do I it? I have the other box when I cannot merge these 4?team2blonde196412 days agoRising Novice14Views0likes1CommentI have been charged twice to play pogo.
I have been charged twice for pogo. I went to log in and the site is new. I don't want to join club. I just want to play game like be for. I should be paid up until Nov. but yesterday they ask for my payment again and I hate the new sign in. I want the old sign in back and the money I signed in on my card. Charlene I am calling the bank to cancel the new payment!22Views0likes1Commentcannot see all active challenges
For the last couple of weeks I haven't been able to find all my active challenges in one place, before that there was an arrow to click that said show all active challenges, it's disappeared. The main page shows the current daily and weekly challenges, I have to go into the cinderella event page to find those challenges and I keep forgetting what games I currently have active and for the last two days have only played two games, as they are the only ones I've remembered that have active challenges. Often I don't have time to go looking in separate places to find what my challenges are, I just have a few minutes to sit down and play a game, then I have to go and do more chores. I have already been thinking that pogo is no longer holding my attention enough to continue with club pogo after this month, this problem is cementing that thought, as I like to play several games and keep up with my challenges and I just can't without being able to find all my active challenges in one place. The last week I haven't even worked on any weekly or personal challenges, I barely get to do the daily challenges, I have only had time to check the cinderella page, so only played two games from those challenges, it's rather disappointing when I like your site for all the different games I can play all the time, that's why I pay, but I'm not enjoying it of late.Solvedmeamoo2515 days agoSeasoned Novice19Views0likes2Comments- YstooB15 days agoNewcomer17Views0likes1Comment
Guides and Useful threads directory for Pogo
Hey folks, there are some fantastic guides and really useful threads here on the EA Forums for Pogo. To make them easier to find I'm going to gather these links in this thread which will be stickied in the main area for everyone to find! This thread will be updated regualrly with any new guides or threads as they are made Game Guides These guides were made by the forums own abbycattx and are an excellent resource for those having trouble progressing! Check them out by expanding the spoiler tag and following the links! Troubleshooting & Help guides Pogo Troubleshooting Guide - This thread was put together by EA_Illium back on Answers HQ and is still an excellent resource for when you need to troubleshoot an issue. Redeeming EA Gift Cards and Joining Club Pogo - Another great thread from EA_Illium giving details on how to use gift cards as well as how to subscribe to Club Pogo! Service Updates Below are the most recent Service updates posted by Pogo_Sconnie on the Pogo Forums Service Update - Games not loading - January 24th 2025 Service Update - Solitaire Home Story - 5th/6th February 2025 Service Update - Cookie Connect - 15th January 2025 Service Update - Solitaire Home Story Season Pass - 5th Dec 2024 As mentioned above this thread will be updated whenever new service updates, guides or help threads are made!EA_Rtas18 days agoCommunity Manager96Views1like0CommentsA Greedy Corporation with ZERO Support!
EA has already cemented its reputation as one of the greediest and most anti-consumer gaming companies out there. They force players into predatory monetization schemes, shove microtransactions down our throats, and treat their games as cash cows rather than quality entertainment. But if you ever run into a problem? Good luck—because EA has NO SUPPORT AT ALL. I paid for a game, yet I CAN’T EVEN PLAY IT. Normally, you’d expect a company of this size to have a working support system, right? WRONG. EA’s website offers NO way to contact support. No live chat, no email, no ticket system—NOTHING. Every attempt to get help just leads you in circles, pushing you toward useless FAQ pages that solve absolutely nothing. EA isn’t just bad at selling games fairly—they deliberately avoid responsibility for the products they sell. They happily take your money but refuse to lift a finger when something goes wrong. This company has completely abandoned customer support. I’m done wasting my time and money on a company that doesn’t even have the decency to support its paying customers. EA is nothing more than a money-hungry, soulless corporation that cares about profits—NOT players. It has been a whole month, and I’m still searching for a way to contact EA. Nothing. No response. No solution. This is beyond incompetence—it’s deliberate negligence.vkbvnel24ykx20 days agoNew Rookie100Views5likes7CommentsMerge Academy coin purchase did not show up
Has anybody purchased coins in Merge Academy and they didn't show up? I spent 40 gems to purchase 100 coins and it took the gems but didn't provide the coins. Now I am out the gems and I do not want to purchase more gems if it just takes them from me without providing anything.Solvedvikeman107520 days agoNewcomer12Views0likes1Comment- mvmscroogeWC21 days agoRising Newcomer11Views0likes1Comment