Re: How can we overwrite synced cities on the cloud/GameCenter?

I'm logged into my Facebook account on both devices but the games haven't sync'd... In my mind it should sync the original game with most progress, but is that wishful thinking?  This is really a cause of concern, it shouldn't be so prohibitive.  

I linked to game center on my iPad first, and it won't let me link to it from my iPhone... there seems to be a disconnect here, like what are we doing wrong?  Why won't two games on two devices both linked to Facebook sync to one or the other?  Why are there two separate games on two devices on one account?  That's not right.  

My question is:

Is this an EA policy or Apple iOS / Android policy? In other words, do the security policies of those companies require the non-deletion of data?

I have multiple iOS devices, but would like to see something that recognizes an iPhone city and something that allows an additional iPad city.

This is a really big flaw.  I play boom beach, clash and sim city. The other two games are synced perfectly and if I pick up one device and progress the other device follows. If I start on a new device then once logged into game centre I get to choose which base to load and the most recent is always there. 

With sim sim city I have the game on an iPhone and iPad but despite being logged into game centre on both with the same account I am unable to load the most recent city on the iPad. What a crock. It has nothing to do with security. If all the other games can do it why not sim city EA?

come on, people are spending big money on in-app purchases. The least you can do is fix this!

Same here. EA should fix this bug.

There's still no fix for this??  Horrible!!!

So the ONLY (and I mean ONLY) way to fix this is to create a new Game Center account, which really isn't a big deal at all.  The best step by step resource to do this can be found here...https://www.youtube.com/watch?v=afsvpZWwWpE.  

Once you do this, you may have to re-name your current game before it'll let you save to the new Game Center account...at least I had to.  You may even need to try it a couple times, but it should eventually save your game to the new Game Center account.  Make sure you log out of the game before logging in with new device...

On the new device, be sure to delete Sim City, and log into the new Game Center account via Settings --> Game Center.  Re-download and open Sim City through the Game Center app.  You should see your game as it was last saved!!

Enjoy!!

I got a new android phone and obviously i want to continue playing the games I usually play - like boom beach, clash of clans and simcity buildit. For the Supercell games it works flawlessly between the two devices (my old phone and my new phone), but simcity buildit gives me the following error when I try and log in with google play: Sorry Mayor! This account is already linked to another city. We cannot log you in to this account.

So I made a new Google + account and tried again but got the same error. Has this problem still not been fixed yet EA????

Why is this thread marked as SOLVED when it clearly isn't in the slightest bit solved on Android???

Hi @durkadurk4,

The solution replied to the original post. Your question (and issue) is different. In you case, you need to contact the support team so they can help. 

To do so, please submit a help ticket in-game.
 Tap the Settings icon, located at the top left of your game screen.

From the Settings menu screen tap the "Help" button. Tap "Contact Us" below the Frequently Asked Questions.

Complete the "Submit a Request" form with as many details as possible. 

Select an appropriate Issue from the drop-down menu, then the rest of the form can load. 

Be sure to give us a valid email address (with no typos) so we can reply to you! 

As you type your "Subject" line, relevant help articles will begin to appear. Feel free to click on any of these before your ticket is submitted – if the help article can answer your question, brilliant!

If no help article covers your query, fill the "Description" box with as much detail as possible so we will know best how to help you. 

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