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💭Services 2.0 - Full Rollout - Feedback Thread
Hey Mayors Welcome! Services 2.0 is now available for everyone 100% across the game, and we want to hear from you! ✨Before you dive in, if you haven’t already had the chance to get back into the game since the service's red status issue, good news on that front. Your service statuses should now reflect accurately again. Thanks for sticking with us while we worked on sorting that for you. 📌For the latest on Service 2.0, head here; 🏙️ [Update] Services 2.0 is now here for Everyone 🏙️ How this feedback thread works: The focus of this thread is your experience.🙂 This is your space to share how you’re finding the new system - what’s working well, what feels challenging, and anything in between. Our EA Forums team will actively read and monitor the discussion, and your feedback will be shared directly with the studio. While we may not be able to reply to individual posts in this thread, please know that we are constantly reading and passing your feedback onto the team from all the replies and discussions taking place here. If there is information to share from our side, we’ll be sure to post it in a separate announcement thread and pin it at the top of the SimCity BuildIt board. We kindly ask that you keep your feedback constructive and respectful, as this helps ensure it can be reviewed and shared effectively. We truly appreciate you taking the time to share your thoughts - your voice matters, and it helps inform future improvements. Let us know how Services 2.0 is going in your cities: Use this space to share your experience in your own words about how the new system is landing in your city, whether this is your first time with the new system or you were part of an earlier rollout. For example: First Impressions: What stands out? What makes sense? Does anything not make sense? Experience Changes: How does the system feel now compared to earlier rollout? Has anything changed? What matters most to you? City Report Card and service status: Is it clear how to spot issues and what to do next? Did anything surprise you? Upgrading Services: Does it feel intuitive? Rearranging your city: What is your city level, and how manageable did the transition feel when moving things around? Overall vibes and anything else Thanks Mayors.
Game is Very "Sluggish" - Freezes 4 times every few minutes
VERY frustrated with SimCity Buildit! The game "freezes" or locks up 4 times every few minutes, making the game very difficult to play. This has happened since the last update to Services 2.0. Am playing on a Amazon Kindle Fire (Android), which I have been for years. Was hoping that this was temporary and would be fixed soon, but it has not yet been resolved.In-game "Contact Us" feature stuck on loading
Hi everyone, Recently, I encountered a technical bug with the Mayor’s Contest Wheel. This glitch caused my account to be flagged incorrectly, and I’ve been placed in the "Isolator Server" (banned?). I can no longer see the normal Global Trade HQ or participate in Club activities. EA Support instructed me to use the in-game "Contact Us" feature to submit a ticket. They stated this is the only way for the technical team to access my data and fix the bug. However, the "Contact Us" button is stuck on a perpetual loading screen. I’ve tried switching networks, clearing cache, and reinstalling the app, but nothing works. I even tried looking for the old 「simcity-buildit.zendesk.com」 portal I saw in YT, but that site is now defunct. Has anyone successfully loaded the in-game support page? (Are there specific network or VPN settings required?)Broken Ad Loop - Forge of Empires - Tab S9 FE / Android 16
Im currently experiencing a frustrating issue with a specific advertisement: 'Forge of Empires'. The ad plays until the end, and the 'X' to close it appears after 'Reward Granted'. However, the 'X' is completely unresponsive. I have to use the Android 'Back' button to return to the game, but then I don't receive my reward. The worst part is that this specific ad keeps reappearing in a loop, making it impossible to collect any bonuses. Since the Service 2.0 rollout on my SamsungTab S9 FE (SM-X510), the game has been struggling with performance anyway, and this broken ad loop makes it even harder to participate in COM or the Design Challenge. Is anyone else having trouble with this specific spot or similar unresponsive UI elements in ads after the update? It’s very disruptive. Thanks for any help!"Double Points?
Usually the last week of the Mayor’s contest is double points (was previously 4 weeks, now 3) is this not available this season? I have 6 days 13 hours left on the season so this is the last week right but as far as I can see points have not increased - or if they have it’s not double… am I missing something?You guys officially ruined the game
Instead of fixing problems we had you guys keeps on adding problems to this game I will write down a small list of what i can think of but they are probably many more 1)you made the game pay to win only..one of the important reasons people loved this game is that paying didnt gave you advantage of points over free players only made it easier...but now every week you just offering points for cash... You just ruined it..now its pay to win only 2)- i am playing the contest every week.. trying to be at top 6 and yet i keep on loosing golden tickets more then i can possibly gain...it is ridiculous.. leading to the same problem if you don't pay we won't let you play 3) you guys banning some players without them making anything wrong while the hackers in game are free to play all the time..this is a joke 4) some milestones are ridiculously hard while others are too easy... Why do we need to build so many residential homes? Or why do we need to p&c so many items? This is have no proportion to the tasks we have... On the other side you can do train milestones harder and give more points... There should be more balance on the points we get from each milestone 5) all this dog and cat event is so stupid i have over 1000000 green coins but they all useless your exchange rates is ridiculous... Again pay to play and watch ads.. 6) vu pass. First you made it longer and reduced the prizes...and now you made it way too short but the prizes remained very small And the list goes on and on...it seems like you guys decided its pay to play only game and doing everything you can in order to push players out of this game... I played for many years now...but you ruined every single piece of fun this game had The odds anyone will read it and actually do something about it probably very small... But i made my effort before i will leave the game like many others willSame product, lower values for veteran players
Recently I've found that the Mayor's Passes are just not worth it anymore. Let's be honest, a veteran player who's got everything unlocked has no use for City Expansion Deeds, city expansion items, mountain and beach items or regular coins. Yes, you can sell some of these things for regular coins - but who needs those when you're sitting on millions and with nothing to spend them on once you've fixed the Services 2.0 disaster? Regular Simdollars are just poorly integrated into the rest of the game these days - we need all sorts of other coins but we can't exchange one for the other. Meaning you collect a lot of useless coins and useless stuff that can only be sold for more useless coins. While you're lacking in coins that you do need. What's the point of this and how does it make sense? Here's my proposal: Assuming there won't be a direct exchange mechanism between types of coins ... At least allow players who literally cannot use certain items from the MP to exchange them for Sim Cash (the green ones, obviously). Or just let us pick a different reward from the Pass, like storage expansion items, Neo Simdollars, Train or Regional simdollars. Perhaps even Design Contest coins. I'm at the point where half the stuff in the MP is just completely useless to me. I have no room for new buildings, the only thing I can still do is collect more trees or more coins for use in the Design Contest. It's honestly the only part of the game that's still interesting to me anyway, so if you want me to buy the MP, make sure there's something in there that I can use in the DC.Unlawful Advertising
EA, The past couple of weeks we have seen advertisements in the gaming platform for Simcity Buildit that according to Federal and our Sate law is illegal and it violates those laws. What are we talking about? THC products. We have contacted the in-game help to alert them about this. They have sent a reply saying: "we will make a detailed case for this and send to the appropriate channels". Just like all of the other issues we have let them know of - and nothing ever gets accomplished. So we will use this forum to get these ads removed. Each of the Federal and State laws (that we live in) state: you cannot use TV, multimedia, and/or a platform that involves minors to advertise on. Plus if an ad is allowed there, it has contain a warning about the side effects and or health related issues. The ads we have seen in SCBI do not contain these warnings. So take this as a notice to remove these advertisements or we will report our findings to the appropriate authorities. Thank youAbout that DC coins offer ...
Every Design Contest, there's an offer to get some keys and more coins. It's like 6 or 7 dollars for the bundle. I bought it once, never again, because those coins can only be used in a single contest. The keys and the small amount of sim cash don't make it worth it, not for that price. So here's my idea: Keep the price the same for all I care. But at least extend the coin increase the player gets to the entire DC season. You buy the pass, you get 23.000 instead of 15.000 coins for the entire season, not just one match. I would like to be able to build special roads in the DC, but obviously I'm not going to spend 7 dollars for every match, cause that would mean like 56 dollars in total each month. To build roads in a city that disappears once the match is over. This isn't a reasonable price, in my opinion. 7 dollars for a full month would be more acceptable. What might also be an idea: Allow us to build a DC bank (one that lasts), much like the Neo bank. Maybe we can spend some blueprints every season on it, so that our coin capacity increases every season. For example: you expand your bank once, you get 16.000 instead of 15.000 coins at the start of each match. Another increase, you get 17.000 and so on. Players who don't care much about some of the buildings in a certain season, they could instead expand their DC coins capacity so that they can make nicer designs when a season with more interesting rewards arrives that they do want to fully commit to. Just an idea that might be worth considering.Railroads not connecting to bridges
I am curious, within my Sunny Isles city and Frosty Fjords regions. I am having issues with railroads not connecting to bridges. Sunny Isles I am unable to connect first island to the second island. I have tried different ways to connect them and they won't. Within Frosty Fjords, the first bridge of railroad will connect on the snow side but not across the ravine, to the other side. I have uninstalled, waited for a few minutes. Reinstall it.bI have deleted roadways and railroads and tried with no way to connect. This has started when, the system was connected my railroads to the train that runs along the mountain side. Now, these 2 regions are not operating right ever since Can anyone help me understand why. I have tried many different ways, the don't work.[2026] "Add Me" Thread - Find New Friends/Neighbors in SCBI
Hey Mayors! Welcome to the SCBI "Add Me" thread (2026 edition). We've opened a fresh space to add your friend request posts and new neighbors to the game. A new thread should make it easier to find current active Mayors looking to connect with others. We'll do our best to set up a new thread each year for the same reasons. Please read the 'Ground Rules' and 'What to include in "Add Me" requests' before posting! You can find the previous Friend requests thread here If you need help sending requests to people who've posted, see this guide Ground rules: No Personal Identifiable information: The EA Forums is a public forum visible to all. Please protect your information and help keep others safe by not sharing the following details: Email address, Player ID, Phone number, Home address, Real life name, Payment information, etc.. Keep "Add Me" requests to this thread: Hitting other areas of the forum with "Add Me" requests is a no-go. It can become a lot and push down other threads where Mayors need help with an issue. That's why we've created a dedicated space for finding friends and adding neighbors in-game and will merge any Add Me requests on the board into this space to help keep them together and easier to find. Let's use this space. 🙌 Be considerate: We're happy if you'd like to post your "Add Me" a few times but keep in mind flooding the thread and excessive thread bumping is not okay. It's important to be considerate of other Mayors so please keep these in mind: Allow a minimum of 30 posts + 24 hours to pass before you share another "Add Me" post from the same account. If 24 hours have passed since your last post but there haven't been 30 other "Add Me" requests shared yet, please don't bump the thread. Instead... ...if you have new information to add, please edit your last post and include the new details. What to include in "Add Me" requests To add a friend's neighborhood, Mayors will need to enter their Friend code. That's pretty much it, simple! Saying that, feel free to share a bit about your SimCity. Not sure how to find your Friend Code or invite others? Use >> this guide << for more information. So what are you waiting for? Hit up this thread with your Friend codes and Add Me Requests! 🙌 Have fun!Bug on the railway bridge
I found a Bug on the bright islands railway bridge, when I bulldozed the railway tracks that were on the bright islands bridge, after that I could no longer build railway tracks on the bridge, and I could not connect the railway tracks through the bridge, so the railway line was cut off.Weekly limit
Has anyone experienced a drastic reduction in their weekly limit? I’m playing in the Megopolis league and my limit was reduced from 390,000 to 198,000. I am hitting that limit in the first 2 days and then I’m out. I can no longer earn rewards for a full 4 days. Doesn’t seem fair. I reported it to customer service and they told me they couldn’t do anything about it. I’m very frustrated.
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