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Re: SimCity won't launch on new PC - Windows 10

Something to try 

uninstall origin through start - programs - Origin - Uninstall Origin

Then manually delete the origin folders from:

C:\Users\[name]\Appdata\Local

C:\Users\[name]\Local\Roaming

c:\ProgramData\

c:\Program Files\

Then re-download and reinstalling origin reinstall the game through there

You may need to enable the option to view hidden files and folders to view the Appdata folder. To to this in My computer go to view - options. The tab view and enable Show hidden files, folders and drives. 

20 Replies

  • Unfortunately that did not work either. Still having the launch issue.

    EDIT: I updated and restarted my laptop and it worked!!  Thank you!

  • Ok, so it looks like the game only worked once â˜šī¸ I went to play again today and I back to where I was with it not launching. I retraced the uninstall steps again, but this time it doesn't seem to work.
     
     
     
     
  • njey90's avatar
    njey90
    8 years ago

    I having the same issue!

    I am on Windows 7 64bit, Nvidia GTX 1080 and 16gb Ram.

    I start the Game and the SimCity Logo appears for 3 seconds and after that nothing happens!.

    Tried to repair the game, nothing changed, tried updating, nothing happend.

    I dont think that re-download/install will help.

    Last time i was able to play was 2016.

    Any ideas?

  • Anonymous's avatar
    Anonymous
    8 years ago

    ok, had the same issue this is how i fixed it. In origin click on sim city then click on the gear (settings) then click on game properties and uncheck "enable origin in game for sim city" ... that worked for me 

  • nexisi's avatar
    nexisi
    8 years ago

    I would to open this issue again. I have the same problem, and nothing works. I tried to reinstall everything, set compatibility, disable "Origin in game", but nothing. Still have SimCity icon in panel, but appears. Usually after few minutes it says SimCity crashed. Any ideas?

  • having the same issue as well today....nothing i have found on forums has helped

  • I went around and around with EA support for weeks and finally gave up. They just told me it was some sort of compatibility issue and I wouldn't be able to play.

  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    8 years ago

    If you're on a PC, this is usually something blocking the exe from reaching the Internet. 

    1. Make sure your firewall and antivirus are not blocking SimCity.exe, and that it is added to the exception lists. I know when mine updates, it occasionally likes to change settings for no good reason. If you have BitDefender installed, disable it.
    2. If you have any mods installed, remove them
    3. Make sure your graphics drivers are updated to the most recent version. If you have the sound program Nahimic 2 from MSI installed, disable or uninstall it.
    4. Set the desktop icons to run SimCity.exe and Origin.exe as administrator
    5. In Origin, right-click SimCity icon, Game Properties, check the box that says "Disable Origin In-game"
    6. Set the SimCity desktop icon to run in Windows 7 or 8 compatibility mode.

    If none of these work, try a clean boot and attempt to launch SimCity. If it launches, you'll have some detective work to do, enable one startup program at a time, reboot, try SimCity, until you find the program that is blocking it. 

  • arrow11589's avatar
    arrow11589
    8 years ago

    Thank you of so very much....

    Have been banging my head against the wall with this for some time now. 

    Finally solved.... a sound app who would have thought of that?

    the Nahimic 2 sound app from msi was the culprit.

    Thank You once again.

  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    8 years ago

    @arrow11589wrote:

    Thank you of so very much....

    Have been banging my head against the wall with this for some time now. 

    Finally solved.... a sound app who would have thought of that?

    the Nahimic 2 sound app from msi was the culprit.

    Thank You once again.


    Took a TON of troubleshooting to find out about the Nahimic 2 program - glad it helped you! (This thread is where we discovered the problem - 4 months!)

  • Anonymous's avatar
    Anonymous
    8 years ago

    bless you nahimic from msi was the problem

  • Anonymous's avatar
    Anonymous
    8 years ago
    THANK YOU!!! Finally launched with this response to the question.
  • jumpnshout5's avatar
    jumpnshout5
    8 years ago

    The Nahimic 2 application was the problem for me as well. Thank you so much! I can finally play the game now.

  • smokeykiller511's avatar
    smokeykiller511
    8 years ago

    Dude disabling the Nahimic 2 worked perfectly. Words cannot express my gratitude.

  • I have the same problem I use to play in 2015 with 64 bits but I came back to it and I cant for some reason I tried changing my bits to 32 and that helped

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