SimCity Societies Destinations won't launch – no simcity5_cp1 licence issued
Platform: PC, Windows 11, EA app 13.813.1.6327 Game: SimCity Societies (Standard Edition) + Destinations add-on, both installed through the EA app EA Help report: 70b2620b-9489-4756-ac60-9c224db28759 Live chat case: 257720257 The problem • The base game runs fine. • Destinations never starts. "Manage add-ons" lists "SimCity Societies Destinations – Installed (2.92 GB)", but it has no Play option, and the game page only says "Standard Edition owned". • Launching SCSDestinations.exe just starts the base game. The EA app routes the request to the base offer (DR:80737000) and only issues the simcity5_na licence, never simcity5_cp1. • The EA app log (ProgramData\EA Desktop\Logs\EADesktop.log) says on every start: "Skipping license request because no launch entitlement was found for offerId=[DR:104042800]". DR:104042800 is the Destinations offer (slug simcity-societies-destinations). So my account has no launch entitlement for Destinations. Already tried • Repair; running the EA app as administrator; DirectX End-User Runtime installed. • Copying the Destinations folder into the main install folder (support's suggestion). It broke the base game; I had to undo it with Update + Repair. • Licence cache reset (moved the .dlf file, App Recovery > Clear cache, reboot). The base licence was re-issued fine; there's still no simcity5_cp1.dlf. Live chat outcome The agent confirmed EA's server is not issuing the Destinations licence for my account and logged it as a bug (case 257720257), but chat support can't change entitlements. Request Could a community manager please escalate this so the launch entitlement for offer DR:104042800 (Destinations) is added to my account, or move my account to the Deluxe Edition, which includes Destinations? Has anyone else had this problem?7Views0likes0CommentsSimCIty opens Origin Window when Launching
SimCity worked fine yesterday. Now today when I try to launch SimCity from the EA app or from my desktop, it wants to open an old Origin window to login. After logging in with account info it then asks to "Enter Product Key". However the button to click and enter key is not functioning. I have uninstalled and reinstalled, searched for any Origin related file throughout computer, including registry, there are none, and still cannot figure out why SimCity will not launch. Anyone have any ideas????seagle9510 days agoRising Newcomer102Views0likes4CommentsEa game SimCity: Cities of Tomorrow complete edition
This games keeps giving me error about "An error on our end caused the launch to fail. Try again a little later. " click OK. after getting administrator permission. I have this same game with same addon. Well some addon on that account stop showing as I have owned them before. I bought this again on new account. I get this above error on this account. Need For Speed Unbound games runs without any trouble. I try to get help I get a no where end links. Any help.JAIIJA14 days agoNewcomer17Views0likes0CommentsConstructive Feedback and Suggestions to Improve SimCity BuildIt
I believe Electronic Arts should reconsider some aspects of the game that simply don’t make sense. By revisiting these issues, we could have a much more consistent and well-balanced game that doesn’t drive players away. Points that need to be reconsidered: Materials and items required to upgrade houses and buildings This is one of the issues that drives the most players away from SimCity BuildIt, simply because it makes absolutely no sense. For example, why do you need iron, wood, concrete, and COCONUTS to upgrade a building??? The problem isn’t limited to coconuts, but also includes several other items that have no place in construction, such as corn, biscuits, coconut oil, pizza, candy, sugar, condiments, and so on. Adjusting the costs of certain buildings The costs of some buildings should be adjusted, especially commercial buildings, which are ridiculously expensive. Many players choose not to build them and instead spend hours trying to obtain the required materials through the Trade Depot. This becomes exhausting, and many players eventually give up on the game. If all commercial buildings had a fixed base cost of 5,000, with upgrades costing up to 10,000, the game would be much more enjoyable. Other examples include the Vu Tower and the Airport, which cost 40,000 and 120,000, respectively. These prices make players question whether such investments are really worth it, especially when they can consume so much of their money and time. The costs of materials, roads, pavements, and services High prices and expensive upgrades make the game frustrating and discourage players from progressing. Beach and mountain expansions Beach and mountain expansions have lost much of their value and the incentive to unlock them. City expansion Expanding the city territory is still far too difficult, making it unnecessarily time-consuming for players to grow their cities. I hope EA takes the time to read this feedback, recognize it as constructive criticism, and consider making changes to the game. I believe these improvements would make SimCity BuildIt more consistent, balanced, and enjoyable, encouraging players to keep playing rather than give up.crazy_captan15 days agoRising Newcomer30Views0likes1CommentTrain
It's a new train season again, and again (lots of) level 10 train cards. Maybe you'll change something?5bfocn2cg7ab1 month agoSeasoned Scout20Views0likes0CommentsSimCity 4 - Live Chat Refused Escalation for Physical Code (Case #254721179)
Hello, I am posting here to request a manual review of my situation by an EA Community Manager. I was trying to relive some nostalgia last night and decided to install my legally purchased physical copy of SimCity 4 Deluxe Edition and found out that Windows 11 permanently blocks the legacy SafeDisc DRM driver, making the physical discs entirely unplayable on modern operating systems. I contacted Live Support under Case #254721179 to see if there was anything they could do, such as a manual entitlement grant for the digital version so I can access the game I legally paid for. I explicitly stated that I have the original box, discs, and manual/serial key right in front of me and would be ready to provide a photographic proof of ownership. The advisor, Pawan P, stated that EA has "no defined process or mechanism to convert physical disc licenses to digital copies." When I formally requested that this ticket be routed to a Tier 2 Account Specialist or a Floor Supervisor due to this policy deadlock, the advisor refused to transfer the file, stating: "We're the highest authority available here on the live chat and all of us are trained in the same manner." Rather than handling the escalation or transferring the session, the advisor copy/pasted a generic closing script and forcibly disconnected the live chat session while I was actively typing, severely violating customer service standards and performance metrics. I know from extensive community precedent that EA Community Managers routinely resolve this exact DRM roadblock by issuing a digital entitlement as a gesture of customer goodwill. I can provide photo proof of ownership. Can a senior community team member please look into this case file and help out? Thank you, AdrianAdrian8581 month agoNew Traveler53Views0likes0CommentsSimCity 4 Windows 10
I have a DVD-ROM copy of SimCity 4, but I can't seem to get it running in Windows 10. Is there any way to reuse the CD code in origin, since SimCity 4 can be played here as well?SolvedAnonymous1 month agoNot applicable142KViews7likes60CommentsI Own Cities of Tomorrow EA App says I dont
I have not played this in game in ages , so I checked all my add on before I install it and Notice EA App says I don't own it. I do, I bought the expansion on the day of release see beside crashing 15,000 times and a forever loop when installing the game from App I couldn't load the first starter map was another forever loop. plzs fix66Views1like2CommentsThis game requires administrative privileges
See attachments. I run as a user on Windows 11 pro 23H2, so need to give explicit permission to run as administrator. Running the EA app as administrator gives the same result. I also tried running the simcity.exe file as administrator, but the same error messages appear, so no difference. I tried uninstalling the EA app and reinstalling, same result. Also tried uninstalling the game and reinstalling the game, same result. The crazy thing is this game ran fine on this machine earlier and I haven't changed anything. Maybe there's been an update from Microsoft or EA that made it stop working? The machine is a powerful modern PC with: 128GB RAM, 12 core 24 threads Ryzen 9 5900X, Radeon RX 6900XT GPU The machine specification has staid the same since it was working. No new components have been installed.AccousticSwede1 month agoSeasoned Newcomer1.2KViews8likes12CommentsAdditional Service Vehicles?
Hi, I have found that my City contains additional service vehicles from ploppable buildings that I have subsequently removed or have been destroyed. Specifically, the buildings that have service vehicles that are regularly out and about when the building itself is removed - garbage dump, recycling centre, Police station etc. Are these vehicles adding to the services provided to my City, or are they just travelling the roads bugging out? Can I remove them too?alwe151 month agoNot applicable797Views0likes9CommentsNew option follow plains
That new feature is really annoying. When collecting Omega coins, for example, you accidentally lift a helicopter and then it starts following it. I understand that the feature is fun, but it shouldn't be the case that you have to activate it unintentionally every time.lbu431w1q2m72 months agoRising Scout18Views0likes0CommentsArcology workers not working, shoppers not shopping, students not studying...
We have the arcology built in our region, and it appears to be functioning correctly. However, it isn't. Although it is powered and watered sufficiently, as well as being up to max level, and filling my cities with workers, students, and shoppers. However, the workers are not actually integrating into our industry and the shoppers aren't actually going to our commercial. These are the numbers so far (sorry I took screenshots, but couldn't figure where to upload them). The only reason this city survives at all is because it is producing and exporting a lot of metal. The commercial and industry are constantly shutting down and having to be demolished due to no workers or shoppers and this pattern persists throughout the entire region. The RCI indicator is constantly red telling us to zone more residential and "WORKER SHORTAGE", and our university town suffers from shortages of students, even though the numbers say they shouldn't be at all. I have thoroughly checked the entire region and found no traffic issues, save for some inefficient sharing of garbage trucks to neighbors, which unfortunately is out of our control. Here is the breakdown of workers and shoppers right now. Any help would be appreciated, or a note from EA saying its bugged or they are working on it would be appreciated. Thank you.Anonymous2 months agoNot applicable10KViews1like19CommentsAccount avatar not showing in multiplayer mode
Hello everyone. When I'm going in Offline mode, avatar showing normally. But Changing to Online, causes blue icon with "?". Tried reinstalling game, changed format, resolution of picture. Choosed one of official origin images. Even changed server from Easern Europe to western, etc. Still same. Can it be sthing with game ports access? Cz I have no idea how to fix it.4Maxeron42 months agoNot applicable758Views0likes2CommentsSimCity 2013 cities of tomorrow keeps crashing
I have SC2013 cities of tomorrow about a week ago it started crashing. I have reinstalled it, already cleared the cached etc, etc and the issue keeps happening my internet is perfect, no drops or latency issues. Somehow it keeps on getting disconnected from the server. Some cities on my regions will not open at all now. It got worst over a week to the point I am able to play for 10 minutes and then it hangs. Not matter if I start a new region or new city I have the same issue. I have played for over 700 hours in the past year on this same computer with not issues.Gaba3692 months agoRising Newcomer30Views0likes0CommentsTrain
It's a new train season again, and again (lots of) level 10 train cards. Maybe you'll change something?5bfocn2cg7ab3 months agoSeasoned Scout15Views0likes0CommentsNEED SOLUTION ON SIMCITY NEEDS ORIGIN ERROR MESSAGE!!!
I have SimCity 2013 and have been playing for years. Just last month I now get an error message that "SimCity requires Origin to function. The program must now close" and forces me to close the game. Then it tells me to install Origin. Why is this happening? Can someone help with this problem? I thought Origin went away Someone please helpdlr8063 months agoSeasoned Newcomer228Views2likes3CommentsMy observations on public transportation.
# The Definitive Public Transit Guide (SimCity 2013) # The Great Local Flow Myth First and foremost, let's debunk the myth that local shoppers and workers use public transit to reach their respective buildings during rush hour. Within the city, **only unemployed Sims and unsatisfied shoppers use buses**. # Assessing Your City's Focus Before planning your layout, you must evaluate your city's primary focus: will it import or export these agents? * Tourist City:** The absolute focus must be on moving tourists entering the region. * City with a Local Commerce Shortage:** If your city lacks shoppers because the local population isn't enough, your transit focus will be on moving the external shoppers who arrive. # Scenario: City with Many Unsatisfied Shoppers To understand how to solve this issue, we need to analyze how these specific agents behave: * Shoppers who manage to buy goods:** They will use their own cars or walk to local shops. Upon returning home, they bring back "happiness," which is the mechanic used to increase the density of residential buildings. * Unsatisfied shoppers (no local goods available):** When the goods in your city's shops run out, these residents would originally use their cars to travel to a neighboring city that has available commercial capacity. This initial movement happens in waves, little by little. # The Impact of Public Transit The moment you build the Bus Terminal and place your very first bus stop, **this driving behavior to neighboring cities stops entirely**. From that point on, their behavior shifts: Unsatisfied shoppers leave their homes on foot looking for commerce/goods. They head to and wait at the nearest bus stop, expecting the transit system to move them to these locations. Since there are no goods in your own city's shops, if there is no proper planning in your stop placement, the Sims will simply be shuttled from one point to another until they give up searching. # The Structural Solution Since these unsatisfied shoppers need to reach the shops in the neighboring city (as yours is empty), your planning objective is single-focused: **you must funnel them efficiently into other mass transit systems** that connect to the region. # Practical Placement Planning (The Three-Stop System) To ensure unsatisfied shoppers reach mass transit efficiently, the layout must follow a strict, controlled, linear logic divided into three main points (A, B, and C): * West Side (Stop A):** Position this stop in your densest residential district, exactly where the unsatisfied shoppers are concentrated and waiting. * East Side (Stop B):** An intermediate stop placed further down in the opposite direction to keep the flow moving. * Train Station (Stop C):** This is the final destination and core connection hub. It must sit a certain distance away from the others, serving as the center. * Crucial Rule:** There must be absolutely no other stops besides these three. This prevents interference in the system's transit logic and stops buses from making unnecessary detours. # Distance and Layout Dimensions (Test Bench Standards) * Ideal Distance:** 3 blocks away from the center (Point C), both to the east and to the west. * Block Dimensions:** Each square block must have the exact footprint required to fit a Megatower. * Road Placement:** The bus stop must be placed right in the middle of the avenue, centered between the intersections. # Agent Behavior in the Network The logic of Point C works as follows: if you have two Megatowers to the west and two to the east, every shopper in that specific area will use that stop. Sims who fail to catch the bus in time will grow tired of waiting and begin walking toward the next closest stop. Because agents have a strict limit on how far they can walk before giving up, the 3-block spacing (based on Megatower dimensions) marks the exact boundary of this walking zone. # Additional Placement Rules and Flow Logic # Road Side Alignment Bus stops must always be placed **on the exact same side of the street**. This specific setup ensures a highly efficient flow when **exporting** unsatisfied shoppers. # Import-Driven Logic (Bringing Shoppers In) If your city's goal is **importing** agents (bringing in shoppers from neighboring cities via regional buses), the logic reverses: Buses coming from the region must drop agents off directly at the highest concentration of local commercial zones that have unsold goods. Place a **single bus stop** in this commercial district before any other stops in the city. To optimize this dynamic, cities of this type benefit greatly from zoning commercial areas right next to the regional highway entrance. *Note:* If there are no other bus stops on the way from the entrance, regional buses will also drop passengers off directly at the Bus Terminal. # Tourist Cities and Wealth Classes * Tourist Cities:** In these scenarios, the bus system's role is strictly limited to moving tourists around locally once they are already inside your borders. * Class Restrictions:** Keep in mind that **only low-wealth and medium-wealth Sims** use bus stops and the bus system. High-wealth Sims will not use this form of transit.76Views0likes0CommentsSim City 4: "Hardware drive error, could not initialize DirectDraw" ?
Hello! Have just bough this Sim City 4 CD and installed it on to my machine. I try to open it and get the error message as in the title. Then I click ok, then it loads a black blank page and then quits the program. Also did the same with Sim City 3000, no error message this time when loading the program but it just hangs. Anyone know what it is please and how to fix it? Thanksbatista2304 months agoNew Novice113Views0likes3Comments
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