Re: Unable to access Pogo Games - Feb 2, 2024

HI @notelder00 

If you continue to run into issues Please Let us Know: 

• Screenname:
• Device Make/Model:
• Which Web Browser (and Version) is being used:
• Are you getting an Error Message? (If so what is it)

Cheers!   

I'm still having the same issues.  Using Safari once I sign in all I get is a black screen.  Using Firefox I noticed that I can't get Quinn's Aquarium Mahjong to load.  Following is the information you requests, same as I provided in an earlier feed

Screenname:  notelder00

Device Make/Model:  Apple Mac using version 10.13.6

Browser:  I like using Safari version 13.1.2 but that is what is giving black screen after logging into Pogo

Error messages:  I'm not receiving any error messages in Safari just black screen after logging into Pogo.  In Firefox I can log in, choose a game, some load some don't. List too large for games not loading however I do know that I can't get Quinn's Aquarium Mahjong to load

in addition to the items and information listed in my response a little bit ago, I know get "Safari is using an encrypted connection to www.pogo.com" and it will not even load the log in page.

I've sent you all my information and error messages that you requested a couple days ago.  What is the status of the issue I'm experiencing when using Safari to sign onto Pogo (after logging in all I get is a black screen)? 

still having issues on getting booted from games and then cannot get back into any games after cleaned chache n browser help

I'm still having the issue with black screen after signing in when using Safari browser.  Why can't we get a response from support or better yet get this issue resolved???!!!

Why won't anyone answer me or solve the issue with using Safari to play Pogo games?  HELP,  please!!!!!

I am still having the issue in Safari previously posted.  Once I sign in all I get is a black screen.  I have sent my information numerous times on this topic page but no one is responding or telling me how to fix this problem.  I am constantly clearing cache and history.  Please help!