Recent Discussions
Merge Academy - Support does nothing to refund lost coins/energy
I'm posting this message after several tries to get my Pogo gems refunded and being given the runaround by the Pogo and EA Games support team. Like a lot of people here, I purchased 50 gems worth of energy and 50 gems worth of coins and didn't receive them. I complained and received a response on this forum to use the Chat function with EA support. When I got there, I gave them all the details, including the transaction numbers that did not get credited to Merge Academy. All I got was a runaround from 3 DIFFERENT SUPPORT STAFFERS. They kept saying that they didn't handle specific problems with Pogo and transferred me to the next Chat staffer (maybe a bot?). Then the last Chat said they could check their "Pogo tool" to see what happened to my purchases. 5 minutes later they said "the Pogo tool is not working at the moment, please reach out at a later date." I did this when the first purchase failed in December and then tried again weeks later. I got the same runaround and they said THE SAME EXACT EXCUSE WORD FOR WORD both times. Pogo and EA Games owes me 100 gems. More than that, they owe everyone an explanation for IGNORING complaints and NOT REFUNDING players because of their mistakes. To Pogo -- I sent you the transaction numbers, give me back my gems! Stop telling me to use your Chat support! You never give me a straight answer on it! I refuse to spend money on Merge Academy until you fix this!
Trizzle game freezes
I have tried multiple times to play Trizzle (even prior to there being a daily challenge) It goes thru the tutorial where it tells you how to drag. It runs that move which causes the chain reaction which doesn't complete and the game freezes. I have cleared cache/cookies, restarted, and have tried to access as the only application running. I primarily use Chrome but did also try to use Edge. Same reaction. Plenty of RAM as well.💎 Merge Academy Generator Guide
Level 1 – Small Pot Level 2 – Big Pot Level 3 – Brewing Kettle Level 4 – Cauldron Level 5 – Improved Cauldron Level 6 – Majestic Cauldron Level 7 – Unknown Level 8 – Unknown Level 1 – Pouch Level 2 – Pestle & Mortar Level 3 – Cask Level 4 – Jug Level 5 – Small Potion Level 6 – Vial Level 7 – Double Vials Level 8 – Potion Level 9 – Elixir Level 10 – Big Potion Level 11 – Flask Level 12 – Small Bottle Level 13 – Big Elixir Level 14 – Big Bottle Level 15 – Mega Potion Level 1 - Paper Cup Level 2 - Wooden Cup Level 3 - Brass Cup Level 4 - Magic Cup Level 5 - Cursed Cup Level 1 - Simple Tome Level 2 - Secret Tome Level 3 - Magic Typewriter Level 4 - Mystic Printer Level 5 - Chest of Tomes Level 6 - Shelf of Tomes Level 7 - Floating Tomes Level 8 – Unknown Level 1 – Torn Paper Level 2 – Magic Documents Level 3 – Magic Folder Level 4 – Book of Witchery Level 5 – Book of Knowledge Level 6 – Book of Necromancy Level 7 – Book of Healing Level 8 – Strapped Books Level 9 – Book of Life Level 10 – Book of Doom Level 11 – Phone of Magic Level 12 – Tablet of Spells Level 1 – Ink & Feather Level 2 – Enveloped Letter Level 3 – Simple Scroll Level 4 – Magic Scroll Level 5 – Majestic Scroll Level 1 – Simple Yarn Level 2 – Thread Spools Level 3 – Crude Spin Wheel Level 4 – Quality Spinning Wheel Level 5 – Advanced Spin Wheel Level 6 – Simple Sewing Machine Level 7 – Unknown Level 8 – Unknown Level 1 - Thread & Needle Level 2 - Fabric Scissors Level 3 - Magic Cloth Level 4 - Simple Wizard Hat Level 5 - Quality Wizard Hat Level 6 - Ancient Wizard Hat Level 7 - Luxurious Wizard Hat Level 8 - Mystical Wizard Hat Level 9 - Design Wizard Hat Level 10 - Hip Hop Wizard Hat Level 1 - Scarf Level 2 - Dark Hood Level 3 - Gloves of Protection Level 4 - Shoes of Speed Level 5 - Magic Bracelet Level 6 - Wizard Robe Level 7 - Mystic Hood Level 1 - Magic Acorns Level 2 - Sapling Level 3 - Big Sapling Oak Level 4 - Little Tree Level 5 - Young Adult Oak Level 6 - Adult Oak Level 7 - Unknown Level 8 - Unknown Level 1 – Unworked Log Level 2 – Sharpened Stick Level 3 – Beginner's Wand Level 4 – Common Wand Level 5 – Special Wand Level 6 – Fairy Wand Level 7 – Unicorn Wand Level 8 – Wand of Fire Level 9 – Moon Wand Level 10 – Custom Wand Level 11 – Rose Quartz Wand Level 12 – Wand of Eternity Level 1 – Dustpan Level 2 – Traditional Broom Level 3 – Witch's Broom Level 4 – Magical Broom Level 5 – Hi-Tech Broom Level 1 - Seed Pod Level 2 - Pouch of Seeds Level 3 - Mixed Bag of Seeds Level 4 – Crate of Seeds Level 5 – Bag of Seeds Level 6 - Bags of Seeds Level 7 - Bed of Seeds Level 8 – Overgrown Plants Level 1 – Seeds Level 2 – Seedling Level 3 – Potted Seeds Level 4 – Sapling Level 5 – Little Plant Level 6 – Bud Level 7 – Blooming Flower Level 8 - Blossomed Flower Level 9 – Mutating Plant Level 10 – Mutant Plant Level 11 – Transforming Plant Level 12 – Crystalized Plant Level 1 – Simple Spices Level 2 – Witch's Spices Level 3 – Blue Spices Level 4 – Worm Essence Level 5 – Pot of Eyes Level 6 – Exotic Spice Level 1 – Baby Mushroom Level 2 – Full Grown Mushroom Level 3 – Mushroom Colony Level 4 – Undeveloped Gnome House Level 5 – Simple Gnome House Level 6 – Family Gnome House Level 1 – Newborn Gnome Level 2 – Infant Gnome Level 3 – Teen Gnome Level 4 – Gnome Apprentice Level 5 – Gnome Master Miner (generates Raw Gemstones, then disappears) Level 1 – Raw Gemstones Level 2 – Polished Gemstones Level 3 – Small Ring Level 4 – Ring with Big Gem Level 5 – Engagement Ring Level 6 – Big Diamond Level 7 – Luxurious Cup Level 8 – Extravagant Trophy Level 1 - Magic Apple Seeds Level 2 - Magic Apple Sapling Level 3 - Young Magic Apple Tree Level 4 - Blossoming Magic Apple Tree Level 5 - Unripe Magic Apple Tree Level 6 - Crate with Magic Apples Level 1 - Magic Apple Level 2 - Cut Magic Apple Level 3 - Uncooked Magic Apple Pie Level 4 - Baked Magic Apple Pie Level 5 - Magic Apple Pie Slice Level 6 - Magic Apple Pie with Cream Level 1 - Reduces generator cooldowns by 5 minutes Level 2 - Reduces generator cooldowns by 15 minutes Level 3 - Reduces generator cooldowns by 45 minutes Level 4 - Reduces generator cooldowns by 100 minutes Level 5 - Reduces generator cooldowns ♾️ (completely) Microphone & Stand Level 1 – Ballon Level 2 – Pennant Flags Level 3 – Fizzy Drink Level 4 – Graduation Tie Level 5 – Graduation Shoes Level 6 – Graduation Robe Level 7 – Graduation Cap Level 8 - Graduation Scroll Level 9 - Photo Camera Level 10 - Graduation Picture m the surprise appearance of Red Hood! Gardening Kit Level 1 – Gardening Gloves Level 2 – Watering Can Level 3 – Hand Pruner Level 4 – Plant Cutting Level 5 – Growing Cutting Level 6 – Single Flower Level 7 – Pair of Flowers Level 8 - Small Bouquet Level 9 - Bouquet Level 10 - Bouquet in Vase Level 1 - Collection value, one gem Level 2 - Collection value, two gems Level 3 - Collection value, five gems Level 4 - Collection value, ten gems Level 5 - Collection value, twenty-five gems Complete guide to the Merge Academy game, click here > Merge Academy Guide Pogo Forums specifically for this game, click here > Merge Academy Forums Sincere gratitude to all the players who helped put together this invaluable list for everyone! 😊 Happy Merging! All photos used are for educational and instructional purposes only.
Solitary Home Story
Well, think it's time to cancel membership. While playing SHS i have finally encountered the level that you cannot pass without using a power up. In level 1489; and after 77 straight attempts; I still have not successfully completed the level. If there ever was a such thing called luck this bad, i would have surely moved to Las Vegas years ago to clean up and retire early. just saying...... nobody, and i mean nobody can have luck bad enough to lose 77 straight attempts at that level. truth is in the pudding when i say; I can see how pogo values their customers.
canasta is the main issue.
I was on a table and I am not sure if anyone else has this issue but it is very slow discarding cards. you press the card or cards you want to discard so you are on the board and it takes so long to discard the cards. I bet it takes about 2/3 min to lay down your cards and finely the person I was playing with left cause It was taking me along time to lay down and that makes me feel so bad.Merge Academy 24 hour timers
On loading this game I have found that both the cauldron and the Apple generator have 24 hour timers on them, I also have a bubble that appeared last night and is still there. Not sure how to screen shot this page. Please note I have cleaned out browser and cache on my computer. Hoping you can help🌌Complete Guide to Merge Academy
The information below was kindly provided by the player alsoszent who successfully finished the game within a span of three months. Exceptional Player and Remarkable! Additional information has also been contributed by Pogo players. Please refrain from discarding any unusual items (unmatchable items). Keep them, they will help in the future. * 。 • ˚ ˚ ˛ * 。° 。 • ˚* 。 • ˚ ˚ ˛ * 。° 。 • ˚* 。 • ˚ ˚ ˛ * 。° 。 • ˚* 。 • ˚ ˚ ˛ *。 • ˚ ˚ ˛ * MAP The map consists of areas. Each area has a certain number of levels to complete. Each level has a certain amount of PINK CRYSTALS that you need to accumulate in order to move on to the next level. Once you have completed all levels in an area, another area will unlock on the map, and you will receive a credit in your degrees. Note: After completing each level in an area, you will receive a reward (or rewards). Some of these rewards will become “generators” once you merge them. Generators with a Lighting Bolts will spawn items that you can merge in order to complete your customer requests. Note: Don't forget to SAVE YOUR GAME every time you're finished playing! UPDATE: Please DO NOT delete any level 1 generators that you receive after finishing levels! You will NEED them later, so that you can MERGE them with other level 1 generators to eventually make a generator with a lightning bolt. Generators with a LIGHTNING BOLT will spawn items that you can merge in order to complete your customer requests! GOAL The main goal in this game is to accumulate pink crystals and level up. You can do this in 3 ways: Fill customer requests. Sell items you have on your board. Sell pink crystals from your board. PLAY SCREEN At the TOP of the screen, you have PINK CRYSTALS, ENERGY, COINS and the SHOP. There is also a Question Mark on the right that explains the basics of how to play. At the left of the Pink Crystals, you will find any rewards you have collected and any items you have purchased. When it appears, click on the item to place it on your board. You can check the shop every 24 hrs for new items. You will have to use coins in order to purchase items from the shop. There is also a FREE chest with a few low level items in it which you can collect every 24 hours. Currently, the energy will replenish 1 point every 3 minutes. So, you'll get 20 energy points in an hour. It'll take 5 hours to replenish back to 100, which is the max energy when it replenishes back on its own. If you're impatient, you can purchase more energy with Pogo Gems and it will go higher than 100. You can get coins by collecting them at the garbage can at the entrance area every 12 hours from the last time you collected. Note: the exclamation point doesn't always indicate whether it's ready to be collected. You'll also be rewarded with coins by completing all the levels in each area. Another option is to purchase coins using Pogo Gems. On the left side of the screen, you have customers ordering specific items. There are pink crystals beside the customers indicating how many crystals you'll receive for filling those orders. You can click on any item that a customer is requesting to find out what items you'll need to merge in order to get that particular item and also which generator you'll need to use. There should be 5 customers at a time, so you have a choice which orders you'd like to complete first. Once you've completed an item for an order, the cell will turn to green and you'll be aware that the item is needed for an order. You can click "done" beside the customer whenever you're ready. Note: There may not always be 5 customers on the list but new customers will appear eventually (typically every 6 hours). On the BOTTOM of your screen is a CABINET, INFO TAB, the MAP and DEGREES. The Cabinet (storage/closet) can be used for storing items. It will appear AFTER you have completed a few levels. There are 5 open spaces in the cabinet initially, but you can purchase more with coins if you want to. You'll have to DRAG an item from your board to the cabinet. If you'd like to place an item back on your board, you can click on the item in the cabinet, and it will appear back on your board. You can check your cabinet/closet at any time just by clicking on it. Note: You can scroll inside the cabinet by clicking, holding and moving up & down. The Map icon can be used to go back and forth between areas. Note: It is EXTREMELY important that you click on the map icon every time you leave the game because it will SAVE YOUR PROGRESS in the game. The map icon should say “SAVE and EXIT”. Don't forget to click it! The Degrees icon holds the ribbons/trophies for completing each area. The Info Tab displays “Merge items to complete requests”. However, if you click ONCE on any item on your board, it will show an "i" (used to be an exclamation point) on the left, the name/level of the item in the middle, and either a trash can OR a pink crystal on the right side. If you click on the "i", it will open a window and reveal more information about that particular item. If you click on the trash can, it will delete the item from your board. If you click on the pink crystal, it will sell that item which will give you more space on your board AND add to your accumulated pink crystals. Lower-level items won't give you any crystals, so don't be confused if a trash can appears. NOTE: You can also click on any item that the customer is requesting (left hand side column) and it will give you information on that item as well. GAME PLAY As you begin to play the game, most of the cells on your board will be blocked. You can unblock these cells by merging items around them. After the cells open and partially reveal an item, you will be able to merge them with other items that look the same and it will totally unblock the item and create another item. For example, drag a pouch to another pouch and it will become a pestle & mortar. Drag 2 pestle & mortar together and it will become a cask, drag 2 casks together and it will become a jug, and so on. If you click on any item on the board ONCE (including generators), the Info Tab will give you more information about that item. For merging items, you just drag one item to another that looks the same (pairs). There are MANY items that can be merged, or at least there WILL be as you move further along in the game. Once you've hit the max item (as high as it can level up) there will be a little yellow star on the left hand side of the item. That means it cannot be merged any further. At that point, you can sell the item, store it in the cabinet, or keep it on your board in case a customer requests it in the future. Note: If you generate items too quickly, you may run out of space on your board. So, focus mainly on filling customer requests and merging items around the blocked cells to partially reveal them. Tip: the best time to sell an item to make room on your board is when the item is worth 2 pink crystals (usually at Level 4, depending on the chain). If you do the math, you'll get the most crystals at that point, more than you would get if you merged them all the way to maximum level. GENERATORS Generators are marked with a lightning bolt. They will generate items that you can merge. Most of the generators have 8 levels. NOTE: Every time you finish a level in an area, it will reward you with a low-level generator, which you will eventually merge with an identical low level generator. Keep merging until you reach the lightning bolt generator and then you will be able to spawn items. If you click on a generator (any level) ONCE, it will show on the INFO TAB. Click the "i" if you require more info on the generator and its levels. Note: it will only show generators that you have already acquired. If you click on the (lightning bolt) generator TWICE (select it & then start to spawn), it will generate items that you will be able to merge (pairs, to level them up). Once the generator is empty, it will regenerate and show you a countdown of when it will be ready to use again. Keep an eye on your energy level at the top of your screen. Every time you generate an item it costs 1 point of energy. However, merging items does not cause a loss in energy. Note: You can no longer delete or sell any generators, no matter what level they are. The pro is that you won't mistakenly dump a low level generator that you may need later. The con is that they take up valuable space on your board and even if you want to dump them, it's not an option anymore. That being said, for some of us ... it's still possible to dump the Level 6 Gnome House and Level 6 Apple Crate. I'm guessing that is because we have multiples of each. Time Booster There are 5 Levels. Use it to speed up regeneration times for ALL the generators. It will disappear once you've used it. Tip: Try to use it when a few of your generators are regenerating, otherwise it may be a waste to use it on just one generator. Currently, it is possible to have 8 (different) generators on the existing map. It is possible to have more than 1 generator of a certain type. For example, you can have a Level 5 cauldron AND a Level 6 cauldron on your board. Both will generate items, and you won't have to wait as long, but you will be using more energy to generate lower-level items. I cannot recall the proper generator names for all the levels, but there is a thread on the forum that goes into great detail about all the levels of generators, what they dispense, how many items they dispense and also regeneration times. Check it out - Tips Merged Thread! Alternatively, you can check out Page 3 of this thread which has the lists of all the generators, what chains they generate and also some visuals. The mushroom/gnome generator info is on Page 4 and the apple tree/pie info is on Page 8. Keep in mind that every time you level up a generator it will take longer to regenerate. However, it will dispense more/different items. Tip: It's not always wise to level up a (lightning bolt) generator too quickly as it will take longer to regenerate. Merging will need to be done at some point though in order to fill customer requests, which will get much more elaborate as you move further along in the game. DAILY REWARDS In addition to the free chest in the shop every 24 hrs, there are other items you can get for free as well. An exclamation point in any area on the map means you can collect a free item within the area. Just click the map icon to get to the map where it will show the available rewards you can collect. Once you click on an area, go to the piece of furniture with the exclamation point and click on it. It will show 2 item options. You can only pick one. The free rewards will typically be available every 12 hours from the last time you collected. Get the item you need in order to fill a customer's request. It's free! As for the Garbage Can located at the Entrance ... it is fussy. VERY fussy. Sometimes it will be available every 12 hrs. and sometimes every 24 hrs. And sometimes NOT AT ALL lol. When it is working, you can collect either energy or coins, not both. Tip: I typically alternate ... coins at 7am and energy at 7pm. It usually works for me. Just remember it SHOULD be available EXACTLY 12 hours from the last time you collected, NOT at the same time every day. So, you might want to make a note of the time, and just disregard the exclamation point above the garbage can, which isn't always accurate. All the reward items you've collected (including the free chest from the market), will appear next to the pink crystals at the top left-hand side of the screen. Unfortunately, there isn't a pop up window that appears when you click on it. So, you will have to put the items on your board in the order that you collected them. Note: you'll have to put the free chest on the board and click on it to open it. A few low-level items will be generated and then it will disappear. Make sure you have 6 free spaces on the board - one for the chest and 5 for the items it will dispense. PINK CRYSTAL BUBBLES Occasionally, when you merge 2 items, a bubble will appear with an item inside it. You can click on that item and view it in the INFO TAB (bottom of screen). It will give you the option of buying the item and how many coins it will cost. Personally, I have never done that before. Instead, I wait about a minute until the bubble bursts, and it turns into a pink crystal. Then I click on the pink crystal to sell it. OR ... if I have room on my board, I save it until another bubble appears/bursts and I merge the 2 crystals. For example, if you have 2 crystals in a cell and 2 crystals in another cell, you can merge them, and it will become 1 cell with 3 crystals in it and it will be worth 5 points (instead of just 4). You can have a maximum of 5 crystals in a cell, which is worth 25 points, more than what it would be worth if you sold the crystals individually. If you have 1000 max pink crystals and have finished every area but still want to play while waiting for any updates, then I have a suggestion for you. Use the (Level 6) Cauldron to generate Potions and Cups. It produces 40 items, regenerates in 5 minutes and gives the most amount of bubbles. Wait for the bubbles to burst and then keep merging the crystals until you get 5 max crystals in a cell. Each cell will be worth 25 crystals once you decide to sell. Keep them on your board until the next update and you'll be able to level up faster when you sell them. You may need to dump some items in a chain to make room on your board, but they are worthless at this point anyway. However, the crystals will be worth something at least, when/if there is a new update. Hopefully, the powers that be won't take them away as they did with all the accumulated pink crystals, ugh. Also, keep collecting the coins every 12 hours at the Entrance! I plan to use my coins to buy more space in the storage cabinet. Cheers! 🔮 For a complete guide to Merge Academy Generators click here > Generators ⚔️ Pogo Forums for this game specifically, click here > Merge Academy Forums 👑 Alsoszent's postings on Merge Academy in the Pogo Forums, click here > alsoszent 🐶 You can also watch videos online of a fellow Pogo Player playing Merge Academy for further help, click here > TheRJY Pogo All photos used are for educational and instructional purposes only.
Badge for Poppit HD
Poppit HD I have tried several times to activate a challenge and it keeps telling me I already have one activated.. I have gone thru all my challenges and there is not one that is, I even tried playing the game to see if one would come up that I missed and nothing, its been going on now for awhile... could you please help me and tell me what to do to fix this issue... Thanks for your help...Not receiving Gems I paid for.. you have my money, where are my gems?
While playing Solitare Home story. I bought gems (600) to continue playing. While the sale went through, The gems did not. That was in January. It said Error try again I waited but nothing happened. I wrote immediately and still nothing happened. This week it happened again, I believe I was playing Quinn's Aquarium (I wanted to see what which package I bought but, my purchase record is just buffering and showing nothing)I knew writing to Customer service or feedback, was a waste,so I went to the Community board for the game. and other games. Found out this does happen from time to time and I have to file a complaint ticket. Right! and where am I supposed to find that. I have to tell you this is not a friendly websiteat all. Bottom line I would like my gems or a refund for those 2 orders. If I don't get something when my membership is up in July I will not be renewing. The gems are so overprice it is ridiculous espeically when we get absolutely nothing in return. It would be different if there were prizes or something but we get nothing. We pay $40 for the privilige of playing the game. As a Facebook member I can play those games for free. I just happen to prefer Pogo, But frankly I feel as though I am being robbed. Especially when I don't even play half the games. LSKKMa (Margie)
