Recent Discussions
MANY games not loading!
Phlinx (daily) was working stopped before I was done. Yahtzee, Addiction, Merge, Garden Blast, Jigsaw Treasure, and on and on the list goes. Wouldn't be so bad if there was a place for you to address the situation and keep us posted with updates, but when there's no word from POGO/EA it's very frustrating. Not to mention I want the Pogies I would have gotten if I'd been able to finish the games. This is ridiculous. If you're being hacked, say so. If you forgot to pay your bills, say so. Whatever it is, we pay to play these games and we'd like to know what's going on when they won't play. Please and Thank you in advance.Quinn's Aquarium - losing gems
I rwxug72wtxki play Quinn's Aquarium a lot but, I will get through a game (by using my gems) and I get a message that says Something went wrong, try again. This happens to me a lot and I keep losing gems. You know that Gems cost money and I feel when this happens, you are stealing my money. I would like to get my gems back when this happens. Can you tell me how do I get my gems back?
Not receiving Gems I paid for.. you have my money, where are my gems?
While playing Solitare Home story. I bought gems (600) to continue playing. While the sale went through, The gems did not. That was in January. It said Error try again I waited but nothing happened. I wrote immediately and still nothing happened. This week it happened again, I believe I was playing Quinn's Aquarium (I wanted to see what which package I bought but, my purchase record is just buffering and showing nothing)I knew writing to Customer service or feedback, was a waste,so I went to the Community board for the game. and other games. Found out this does happen from time to time and I have to file a complaint ticket. Right! and where am I supposed to find that. I have to tell you this is not a friendly websiteat all. Bottom line I would like my gems or a refund for those 2 orders. If I don't get something when my membership is up in July I will not be renewing. The gems are so overprice it is ridiculous espeically when we get absolutely nothing in return. It would be different if there were prizes or something but we get nothing. We pay $40 for the privilige of playing the game. As a Facebook member I can play those games for free. I just happen to prefer Pogo, But frankly I feel as though I am being robbed. Especially when I don't even play half the games. LSKKMa (Margie)
glitch with payment completion in gem shop
I have 2 case numbers and numerous contacts with the tech support people. When I try to complete the transaction I get an error message that says there is a problem with my account. After four weeks, I haven't received any help. I have done everything that tech support has suggested, and nothing has changed. They escalate it to a support team, and I never hear back. Apparently, after 23 years on this platform, I do not even deserve the common answer and solution to this problem. Funny thing, and they know this, on the first of the month, I am able to complete a single purchase at each dollar level. After one purchase, the error message reappears. I am instructed to post to this forum in hopes that a manager or someone who has the skills to troubleshoot the software will finally see this and actually help me. I guess they don't want my money.
Merge academy timers on items
I am having a problem where when I go to rhe board, all the timers are at 11 hours and (by the time of this writing) 54 minutes. I have exited, went to home, went to the map, cleared cookies, and what ever else I could possibly think of, and none of it helped. I have also added a screen shot to verify on what I said.
Wheel of Fortune - letters not revealing
I just played Wheel of Fortune and in the bonus round OCCUPATION, I picked my letters as YMP then it timed out so I couldn't pick my vowel but, when it came time to 'guess' I was stuck on the two words, couldn't figure it out. When it revealed the two words, the words were DEPUTY MAYOR. yet my letters that I picked YMP, none of them showed up before the reveal. This is not the first time this has happened.
