EA_Illium
EA Staff (Retired)
2 years agoRe: (Steam) Blac screen when launching the game
Thanks for reaching out to the community on Answers HQ!
When you have a moment can we try the following steps?
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- Verify the game in via your Steam library
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Run the System File Checker tool, then Check for Windows and GPU updates
Thanks!