Recent Discussions
It Takes Two Nintendo Switch Error - 105-80190000
I bought a digital copy of the full version of It takes two on my nintendo switch and my partner has the friend pass downloaded (also on a nintendo switch). We keep trying but we’ve been unable to connect to each other through the Play Online feature. Whenever we invite each other and attempt to join we keep getting the error “Your account settings has changed. Please connect again now. Result Code: 105-80190000” Please help ☹️ It’s been days and we haven’t been able to play the game at all.
It takes two lost progress because pc shut down
Hello, today when me and my gf played it takes two localy on one pc, in the middle of playing my pc somehow shut down and when we turned it on again, we launched it takes two and we had 0 progress, it wouldnt let us do anything else then create a new game. I started searching for files in my pc but all of them got lost somehow, like I never played the game, mind you we had about 12 hours played already and we were pretty far I would say. So I tried chatgpt some tutorials and nothing worked, all save files are empty i cant load the latest versions or anything. I also contacted ea and they responedn that they cant do anything because the game doesnt store saves. Is there anything we can do so our 12 hour progress doesnt get lost? Or could we somehow get access to the chapters? So we can just pick the one we ended on? Because right now the only thing I can click on is create a new game. thanks for the responses
Split Fiction: HDR issue on PS5
Hello there. I would like to raise here the issue about the HDR issue where the colors start great but then everything becomes hazy (pun intended). Here is a reddit link for it with a video of what happens. https://www.reddit.com/r/SplitFiction/comments/1j5b8l8/ps5_pro_split_fiction_whats_happening_to_the/ I think that this is only an issue of the intro and not the actual game but I don't know if my eyes got used to the hazy intro and then it seemed fine. My TV is an LG OLED C3 with HGIG enabled and tested with both PS5 HDR "On" and "When supported".Unable to connect to the EA servers
I want to play It Takes Two on Nintendo Switch. When I try to play online, I get the result code 401-6d and cannot connect to the EA servers. I have already cleared the cache from the console settings and synchronized the time via the internet, but the issue is not resolved. How can I connect to the EA servers?
Xbox Friends Pass error code 108-0
Boyfriend and I played split fiction last night using the friends pass perfectly fine, but today it’s been a mix of not connecting EA servers but mostly when I go to join it is on the “joining session” loading screen for ages then comes up saying the other person has left the session with result code 108-0. Out wifis are working fine so it isn’t that so not too sure what the issue is wether the servers are down or split fiction just isn’t working currently. Help please I’d like to play it
Hello EA Support Team,
i am from Jordan. I own A Way Out on Steam, and I am trying to use the Friend Pass feature to allow a family member to play with me online. However, after sending the invitation and following all steps (account linking between Steam and EA, checking via the EA App / browser, etc.), the Friend Pass / Free Trial version does not appear for the invited person. I would appreciate your assistance on the following: Can you please confirm whether Friend Pass is officially supported / enabled for Jordan? If it is not enabled, is there a way to request it for my account (or for my friend’s account)? What specific steps do I need to take (from my side) to enable or request that this feature be activated? Thank you very much for your attention to this matter. I look forward to your guidance or solution .
Split fiction Error: “Content download in progress” on PS5
We have had this issue after the first chapter where a loading screen came up with “content download in progress”. We waited the 15ish minutes for it to complete. But the same thing has happened after the second chapter. This is not normal… CM edit: edited title for clarity.
A way out directx issue while friend invites
Hi everyone so I have A way out And yesterday I invite my friend he was installing it through invitation but at 97% he gets an error "a redistributable package directx was not installed successfully setup cannot continue 4294967287" He gets this error twice and I've searched everywhere but couldn't find a solution yet Also how to report this to EA
Split Fiction: EA Play Pre-Login Check blocks PS5 Child Accounts by default.
Ok, so I'm trying to play split fiction with my son. Within the world of PS5, I allowed the game and set it up so he has local access without issue. However, he splits his time between myself and his mum. When he's with his mum though, he simply cannot play it at on his account. It simply won't allow him to connect to EA servers to even log in. Here's what I've worked out so far: Local Play. No issues at all, we can play together on the same PS5. Online Play: I set up an EA child account for him so he could play. When he starts the game, he gets a box on the screen to log in to an EA Account. He also has the button that says 'Play Online'. In both cases, if you click it, I get the following errors: Gameplay recording paused because you entered a block scene (this disappears after 3 seconds) Unable to Login. This account cannot get online. There might be a few reasons why this might be. See https://ea.com/unable-to-connect for possible reasons and some troubleshooting you can try. The only option at this point is to close). When you click close you get the next error Unable to connect to the EA servers. Please check your internet connection and try again. Please see ea.com/unable-to-connect for more information. Result Code: 401-18eea To confirm, there are no issues with network and internet access at either side. For example, on my parent account, I have no issues at all and I can even invite my son through the PlayStation network. However, when he receives the invite, the same thing as above happens. My conclusion is that EA Play is checking the PS5 account age, confirms its a child account, and then blocks the account from accessing the login servers, hence the 401 error (which is usually associated with forbidden) before it even reaches the login servers and likely due to the age of the game being PEGI16, even though the game has been marked as allowed in PS5 family management. So, I need to ask, is there a way to switch off the child account check on EA Play that happens prior to login?, or at least allow me to allow the game for him (like on PS5) so it bypasses the check for specific games like Split Fiction? Any help to understand or resolve this issue is greatly appreciated.
