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EA_Blueberry's avatar
EA_Blueberry
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6 years ago

Re: game face p

@elkhaalifa  @IwhisperI 

This should now be fixed per a back-end fix from the team. If you are still getting some errors please let us know, thanks for hanging in there for us.

2 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @TheRedEagle16 

    I've been responding to other related threads here and on our UFC 3 boards. Based off what we've discovered through troubleshooting it appears to be the user's image that needs to be re-taken or browser related, whether it's a cache that needs to be cleared or re-downloaded version of Chrome or Firefox.

    Make sure your image has a close up of your face in bright light with a white background (The color doesn't require to be white, but that helps make facial recognition easier. You'll get the least amount of issues with a plain white background).

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