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3 Replies
- Anonymous8 years agoI did the same thing. I redeemed it from the Xbox app while I was away from home. When I got home I checked and it didn’t download so of course I try redeeming it on my Xbox and I can’t obviously because the code was already redeemed.
- EA_Roger8 years ago
EA Staff (Retired)
Hey @Jimbabwe77 & @EMAN760,
As pointed out by @hendrum above if nothing is happening when you try to redeem it through your console please try to go through the app or dedicated website. If you are getting an error when redeeming the code, first off I would advise you to please power cycle your console. If your game still doesn't appear in your game library after restarting it, you should be able to get assistance from our help center if you select the field "Codes & promotions":
If the error you are getting is tied to your PSN region there is very little we can do on our end, the codes available for the beta are for North America & Europe only.
Thanks,Roger.
- Thank you.... it eventually started downloading right before midnight.
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