Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Re: Multiplayer locked for user titanfall 2

I removed and added my microsoft account, but now the game won't start, or when it does 1/10 times it doesn't sign me in.

12 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    @Jesari24 If it works sometimes that's interesting. Can you play other games online?

    Can you try a router power cycle and a restart of your system (hold the front button until it beeps and shuts down) then try again?

    Can you think of anything that's different about your local network situation during those times you can connect. For example are fewer people connected to the network at the time?

  • Anonymous's avatar
    Anonymous
    8 years ago

    @EA_Davidnow the game starts normally without issues, but my user is still locked from playing multiplayer even though I have Xbox Live Gold membership and a working internet/router. I can play other games online normally but not Titanfall 2, has my account been banned for some reason even though I do not use hacks or do anything unallowed, or what could be the problem? Titanfall 2 is my favourite game, so it sucks when I can't play it atm.

  • Anonymous's avatar
    Anonymous
    8 years ago
    @EA_David now the game starts normally without issues, but my user is still locked from playing multiplayer even though I have Xbox Live Gold membership and a working internet/router. I can play other games online normally but not Titanfall 2, has my account been banned for some reason even though I do not use hacks or do anything unallowed, or what could be the problem? Titanfall 2 is my favourite game, so it sucks when I can't play it atm.
  • Anonymous's avatar
    Anonymous
    8 years ago
    @EA_David actually i just tried playing other games online and it says the same: this account is not permitted to play online. I'm confused to as why that is, because I do have Xbox Live Gold, so I should be able to play games online, shouldn't I?
  • Anonymous's avatar
    Anonymous
    8 years ago
    Hey David I have the same problem my Xbox gold live is also subscribed and I can play other games online as well. At first I also thought it's closed due to the campaign and will open after campaign is finished but still the problem continues and plus as I play on Xbox so there is an option to change servers if i click X but I tried all of them still I am unsuccesfull.
    Plz help me out.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @mimi3tn@Jesari24 Have you checked your account settings, it can happen that your account settings have restricted your account to a child account. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    I did, and there the fault was.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Hey David I'm still having problem with the multiplayer I can't access it I even checked accessing it with my parents account
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Jesari24 Good to hear, it can happen when the console updates that your account settings change.


    @mimi3tn Have you checked your account settings to ensure that your account is set to adult?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Hey can you guide me how can I check that setting

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