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Anonymous's avatar
Anonymous
12 years ago
Solved

EA Sports UFC Gameface

I made my gameface, I saved it and now when I try to download it loads for about two minutes and then it says "Your download has failed. Please try downloading your gameface later." Help?

  • EA_Nils's avatar
    EA_Nils
    11 years ago

    Note: I am temporarily marking this post as solution, with the sole purpose of increasing its visibility

    Heya everyone,

    We are aware that there some of you who are still encountering issues despite going through various troubleshooting steps already. This is just to get everyone up to speed that hasn't tried these yet.

    1. Login issues

    1. Visit www.easports.com

    2. Click on Sign In (top right corner) and put in your Origin Account Details (This is not your gamertag/PSN ID)

    3. Once logged in, go visit easports.com/gameface

    2. Creating your Game Face

    Before getting started, make sure you've downloaded and installed the Unity Web Player, an essential aspect of Game Face implementation. Continue with the steps by clicking on the spoiler below, as shown in this FAQ.

    If you already have a GameFace created, for best results, update your existing Gameface by changing it to the “Fighter” type, and re-upload. 

    3. Import your Game Face

    1. Go to Main Menu > Customize > Create a Fighter
    2. After entering Create a Fighter, the first prompt will ask if you want to import a Game Face.
    3. The Origin Account login used for the game must be the same as the one you used to create your Game Face on the Game Face website.
      • If its not, this can be changed in game in Customize Settings Account Settings > Origin 

      

    4. Download Error

    The most likely error is just that you need to link your Origin Account to your Console Persona--your PSN ID or XBL Account. If your Origin account is not linked, or linked to a different Gamertag, you will not be able to import your Gameface to UFC and will see a download error. The current linked Origin

    account is visible in-game at: Customize > Settings > Account Settings > Origin

    If that does not help, click on the spoiler below for all the info from the FAQ.

    5. Appearance discrepancies

    For those of you who are not able to replicate the look that they want in the game, please note that not all hair styles & facial hair are supported on a 1-to-1 appearance from website to in-game. However when selecting a particular style on the website, the game should determine the closest style that is supported in-game and apply that style to the imported Game Face created fighter.

    If your created gameface varies greatly from what you see in the game, upload two images to an image hoster (e.g. imgur.com) so we can gather these and pass them on for further investigation.

    Cheers,

    Nils

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