EA_Barry
Community Manager
10 years agoRe: Unable to connect to EA Servers
Your XB1 may be using a different connection from the wired one when connected wirelessly.
If you are on a restricted network (University, corporate, military etc.) you may need to contact your network administrator in order to connect via your wired connection.
Please see the following articles for connectivity info and troubleshooting:
http://help.ea.com/article/connection-troubleshooting-basic/
http://help.ea.com/article/connection-troubleshooting-advanced-xbox/