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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Cant play onlie

Hi there,

What happens when you try to play online? Do you get an error message?

7 Replies

  • borker13's avatar
    borker13
    5 years ago

    I am assuming he does and I get the same thing I have talked to multiple of your people and none helped they sent stupid links that all said try restarting and checking router when obviously I did that multiple times I can play other EA games just fine accept this one there is something wrong with the game I need you guys to fix it please email me at [edit: email address removed] I need you guys to fix this

  • connykenno's avatar
    connykenno
    5 years ago

    I am having the same issue and don’t have a custom picture and have checked my connection etc several times but can’t play online

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey, @connykenno 

    If you're still having some trouble connecting to the servers let me know if this helps.

    Try rebooting your network and power cycle the console.

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    How to power cycle your PlayStation console

    1. Touch the power button on the front of the PlayStation console for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.
  • Yes, my way account restricts me from playing online games for ea and I wanna delete my account and make a new one but it says I don’t have the email or password

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