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EA_David's avatar
EA_David
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7 years ago

Re: Apex: staggering lag problem

@Krilleex  Can you try power cycling your router and see if it has any effect? Also if you connect via wifi, can you try using a cable and see if anything changes?

It sounds like you're having some network issues, and hopefully the starter steps above will help. 

Thanks. 

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  • @EA_David  This is not a network issue. It feels very much like graphics issue. Whenever this happens it continues in the lobby, the background lags just like in the match. Sometimes it even starts in the lobby. I'm pretty sure the lobby graphics are network related. I've also tested my ping and network speed and it is good. With other games like Black Ops I've never had this problem.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    7 years ago

    @Krilleex  If your movement is smooth and other players aren't. that's very indicative of a network or server issue. If it were an issue with local performance, you would not appear to run smoothly. If you can grab a clip of this happening that should be more helpful for figuring out what's going on. 

    The detail about the lobby is certainly interesting though, can you grab a clip of this happening too? I know in some cases network conditions can affect the lobby but I'd like to know a bit more to be sure. 

    As for the network, ping and network speed are less of an issue in this case than potential packet loss, but again I'd like more info.

  • @EA_David 

    https://youtu.be/wnSKU4cvqM4

    I uploaded a clip to Youtube if you want to take a look.

    As you can see the lag continues in the lobby and in the pre-match lobby.

    My own movement is usually smoother than this but the FPS dropped because I was recording with fraps. It usually runs with 144fps.

    As you can see there are no packet losses.

    Pinging 8.8.8.8 with 32 bytes of data:
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120
    Reply from 8.8.8.8: bytes=32 time=5ms TTL=120

    Ping statistics for 8.8.8.8:
    Packets: Sent = 13, Received = 13, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 5ms, Average = 5ms
    Control-C
    ^C

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    7 years ago

    Thank you for the video. Unfortunately the ping data to Google doesn't really discount the possibility of a network/server issue.


    From the video it looks like a network/server sync issue, can I check if you've tried the network steps mentioned previously?

    I don't want to discount a strange local performance issue too, can you try restarting with a Clean Boot then play again and see if anything changes.

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