Re: Torrent bonus bundle says core items owned but I do not own the torrent skin?
@BabyyBunii I 100% agree with you because fir the past 4 days now they only thing they have said “ we are investigating” and thats all no changes made no information
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- @BabyyBunii Console
- @Abraham6008 Have you guys checked for any changes?
- @Abraham6008 There’s nothing yet 🥲
- @foxtrot0132 Omg 😭😭🥺
@Abraham6008 I am preparing for the worst so I bought the skin on my alt account so maybe when account merger comes out in 2022 then at least I could possibly transfer it 🥲 but still unfair!!!
- @ninjajake11 But its not the same because the account u use more is your main
@Abraham6008 definitely agree
- @ninjajake11
is it confirmed that they will bring that out? I also purchased it on my alt account just in case XD - @Abraham6008
yeah, but atleast we can get torrent and not miss out on it.
it's insane that they are making it so that we have no other choice but too purchase it on an ALT. - @BabyyBunii The thing is that if i go in buy it on my alt i dont even have it leveled up and dont have loba on it so 🥺😤
- @BabyyBunii I think it was talked about 🤞to merge existing accounts on different platforms into one to use on all 4 consoles
- @ninjajake11 Do u know where can we chat with customer service
- @Abraham6008
go to help center at the bottom of this page and then click help with a game > apex legends > scroll down until you see ' contact us ' > orders > unable to purchase > select 'contact option' and then 'request live chat'.
it's so damn difficult just to contact them LMAO - @ninjajake11
hopefully this happens soon! If there are no fixes, purchasing loba's torrent skin on our alts last minute is the only thing we can do. - @BabyyBunii Yeah I honestly hope they fix these so we can buy it on our mains.
- @ninjajake11 They said “ our concerned teams are already working on it to resolve it as soon as possible for our valuable layers like u”
- @Abraham6008 Player not layers lol
- @Abraham6008
yeah, I hope they are actually trying to fix it, that would be amazing ! <3 - @BabyyBunii Ik it would be really amazing
Yeah they told me that others have reported this issue and they're working on fixing it, I know in business language that sometimes means "yeah we are aware and there's nothing you can do" but hopefully they aren't lying about it, it's just a matter of time, the skin is out for another 3 days right?
- @Abraham6008 Lol 😂
Hopefully they get blasted more so they can take the issue seriously, because at first the person said "so you own one of the core items correct?" As if that meant it was fine but I was like well yeah but I got the gun skin out of a pack completely by coincidence, I never bought it but that somehow means I'm not aloud to get this loba skin?? And after that is when she said several people have reported this and are fixing it, but judging by what she said before that it kinda makes me think they don't care and are just doing what every business is supposed to answer with, and that's just keeping the madness down by saying you are working on it, hopefully not tho
