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Re: UI images ran out of room

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number MSI GeForce RTX 3090 GAMING X TRIO
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? aestheticc
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. unknown
Are you using any software with an overlay? Yes
If yes, can you list them here? Steam, NVidia Shadowplay
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)? Loba, Octane
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Olympus - Bonsai Gardens
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Firing at enemy
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 22.11.22 19:00 GMT+1
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes with error "UI images ran out of room".
What should be happening instead? Not crashing
Steps: How can we find the bug ourselves? Seems to be happening at random, has happened to several people I've played with as well (randoms through match-making).

Game crashes with error "UI images ran out of room".  Seems to be happening at random, has happened to several people I've played with as well (randoms through match-making). Haven't had issues with the game crashing for a year at least, until this happened today.

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  • FaiIki's avatar
    FaiIki
    3 years ago
    @aestheticc exact same thing happened to me, twice in about 3-4 days.
    First time, after wiping a team four days ago, game crashed and I got that message. I opened it again and finished the match.
    Second time, just a couple of minutes ago, no deathboxes near, on a duo, the other team wasn't even near, as soon as we started getting shot from far the game crashed and got the same message :/
  • I just figured out that there is memmory issue on my PC after the APEX crashes.
    In case there is no other applications, I see that there is more than 70% RAM consumption, but I cant see any applications consuming memmory, so I have empty dispatcher and filled memory. Also I cant restart apex for several minutes until memory will clear itself. It tells me that "APEX ALREADY RUNNING"

    For me this seems like canonical memory leak... Unfortynately I cant find any logs in system events or else as I'm playing apex on steam @EA_David  sorry for ping just wanted you to see it
    And well yeah...it's also on Olympus

  • kWiXzUr's avatar
    kWiXzUr
    3 years ago

    This issue only started to happen after I upgraded my monitor and started playing on 1440 resolution. The bug only happens to me whenever I am about to loot a death box, which may be related to the dead player's banner image. It just happened to me now on Olympus around 5:00 PM PT and I was able to restart my PC to join the match again, only to find myself dead from the ring.

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