Re: Windows 8.1 can't run Battlefield 3

BF3 runs just fine on Windows 8.1. It's hard to help any further without you giving any information about your problem or your computer so I'm just going to give you a general guide.

Carbonic’s universal solution list:
I’ve posted this list if your question lacks basic information in some way. So instead of using time guessing what your problem might be, this list will contain information on how to give more information or give you the solution itself. Hope this helps

How to make a well made question:
– Please write descriptive (also the subject line) so the right people find your question and knows what it contains
– Tell if it has worked before, when it started not working and what did you do just before that!
– Post relevant log files, screenshots, descriptions, dxdiag, exact error messages, and all other relevant information(like platform) – even if it’s stupid and obvious (there’s a lot of clueless people on the internet, we don’t know if you are one of them )
-Tell what you have tried in DETAIL and how you did it in DETAIL and what the results are, in DETAIL!

Check for current outages and bugs:
– Check the Battlefield server status: ( http://www.ea.com/servers/battlefield3 )
– Check the Origin server status: http://www.origin.com/us/status
– Check News and Official Announcements on Battlelog for outages and current problems

Common questions:
– Banned? Read this: ( https://help.ea.com/in/article/information-about-banned-or-suspended-accounts )
– Veteran status / M1911 pistol / Gun Club: The Gun Club is gone and now requires a veteran status to obtain, this is gained from playing other Battlefield games. Play4Free, Heroes and 1942 is free to download and play and each give a veteran rank. Other games can be registrered at http://www.battlefieldbadcompany2.com/veteran. If that doesn’t work contact EA support.
– How to contact EA? Go to https://help.ea.com/contact-us . Fill in keywords then product, category and platform. Press ‘Find Solutions’ –>; ‘I Still Need Help’. Contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: ‘United States’ or something else in the language selector in the bottom of the site.
– Can’t access DLC/Premium? To find and handle your DLC right-click your game in Origin and click ‘show game details’ and scroll down to ‘expansions’

Common mistakes:
– Can’t find your game? Make sure you have bought BF3: Premium Edition and not just Premium. Make sure you are logged into the same account as the one you registered the game on.
– EA doesn’t answer you? Answers HQ is a place where users help fellow users, not a place where you can expect EA to answer.

Things you should always try:

– Run the installers in Origin Games\Battlefield 3\__Installer
– Make sure your computer meet all the game requirements ( http://gamesystemrequirements.com/games.php?id=1297 )
– Try restarting your computer and network equipment (routers, switches etc.)
– Try another browser (Chrome/FireFox/IE)
– Try repairing your game in Origin (right click > repair)
– Try reloading your games in Origin by pressing “Reload My Games”
– Check if Punkbuster is running correctly and update it manually ( https://help.ea.com/in/article/punkbuster-technical-issues )
– Try setting bf3.exe and Origin as a trusted application in the windows(/other) firewall
– Update ALL your drivers especially the graphics card but also components like soundcards, network card, motherboard/chipset, headset and mouse+keyboard, to the newest version, if the problem came with a new driver then remove that driver and downgrade to the driver that worked.
– Try testing if the problem is still there if you perform a clean boot ( http://support.microsoft.com/kb/929135 )
– Look for the problem in the pinned threads like – Check the READ FIRST post http://answers.ea.com/t5/Battlefield-3/READ-FIRST-Known-issues-guides-and-FAQs/m-p/215092/highlight/true#M17936 and http://answers.ea.com/t5/Battlefield-3/Battlefield-3-fixes-guide-read-carefully/td-p/76264

Troubleshooting:
– Try flushdns to flush your dns cache ( http://www.wikihow.com/Flush-DNS )
– Make sure Origin doesn’t have connection issues ( https://help.ea.com/article/connection-issues-with-origin )
– Make sure the correct ports for BF3 is open ( https://help.ea.com/article/online-ports-for-battlefield-3 )
– Try cleaning your browsers’ cache and temporary files using CCleaner ( http://www.piriform.com/ccleaner )
– Try reinstalling Origin by manually uninstalling first ( https://help.ea.com/article/manually-uninstalling-origin ) + make sure it’s the newest version
– Try reinstalling the game by manually uninstalling first ( https://help.ea.com/article/How-to-manually-uninstall-Battlefield-3 )
– If you have a Realtek soundcard try disabling it in the BIOS
– Make sure your CPU/other is not overheating, check if all fans are running and record and post your temperatures here
– Try deleting the BF3 Settings folder in C:/Users/USERNAME/My Documents/Battlefield 3
– Possible connection problems? Try doing a UOtrace to EA’s servers to check for problems – https://help.ea.com/article/how-to-uo-trace – also do a pingtest.net and a speedtest.net and remember to post all the results.
– DirectX error? Try reinstalling DirectX ( http://pcsupport.about.com/od/fixtheproblem/ht/directx9xp.htm )
– Use Windows Eventviewer to look at the error in xml and copy/paste the solution here
– Run Origin and Battlefield 3 as administrator ( http://technet.microsoft.com/en-us/magazine/ff431742.aspx )
– Go to the cloud button on BF3 and uncheck the “enable cloud storage for all games” box. Launch the game, quit it and re-enable the cloud storage box. Make sure to use the local data when the information box popping up.
– Network/Connection problems? Make sure you are the only one using the internet connection, especially make sure no torrent programs are running.