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Re: Game disconnected: you are missing content from the game.

Problem is solved thanks to EA chat.

They disabled my old Naval Strike and Second Assault access files, and then replaced them with new ones.

Then I did a repair install and it worked. I can access both DLC's again.

I hope this thread might help someone else in the future.

11 Replies

  • xXZILETXx's avatar
    xXZILETXx
    12 years ago

    I have same problem...I can't acess to  DLC maps and my DLC assigment weapons gone... DAO-12, GOL Magnum, AS VAL etc... I have 14 service star with AS VAL (China Rising maps works but Second Assault and Naval Strike I can not acess).. I get disconect and same error. I try to reinstall game..reinstalled the web plugin, I did a cleanup my system with CCleaner... Nothing help... I need Live chat help???? Last night I spent over one hour on live chat but no one can help me. If I lose my DLC weapons and my stats because of this bug I will never purchase any EA product ever.

  • Anonymous's avatar
    Anonymous
    12 years ago

    You can try this:

    RegEdit

    HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > EA Games > Battlefield 4

    Is there a folder called Xpack0 
    If YES -> Click on Xpack0, There should be a String value, the Value should be 'True'  (check all of them)
    If NO - right-click on Battlefield 4 > New > Key 
    a new folder will be created, name it Xpack0 
    right-click on Xpack0 > New > String Value > name it 'Installed'
    double-click on the String; set Value Data to 'True'

    Do this for Xpack0, Xpack1 , Xpack2  (3, 4 unreleased)

    ** Don't put the ' marks in

  • I tried that but nothing...  I tried all these things but nothing : 

    "Uninstalled the game.

    Uninstalled origin.

    Uninstalled the browser plugin.

    Manually deleted some leftover folders of origin in programdata and appdata local and roaming folders.

    Check the registry at: HKLM\SOFTWARE\Wow6432Node\EA Games\Battlefield 4 if those where removed.

    Did a cleanup of my system with CCleaner. Cleaned the browser fully and the registry.

    Then reinstalled everything. Downloaded everything new. After reinstalling checked the same registry settings if XPACK0 and XPACK2 are present and have the string value 'installed' and set to 'true'.

    Reinstalled the web plugin.

    Did a PB update with both pbsetup.exe and pbsvc.exe.

    Also did repair installs of the game and the DLC's."

     

  • Dalmar72's avatar
    Dalmar72
    11 years ago

    @XGAH wrote:

    Problem is solved thanks to EA chat.

    They disabled my old Naval Strike and Second Assault access files, and then replaced them with new ones.

    Then I did a repair install and it worked. I can access both DLC's again.

    I hope this thread might help someone else in the future.


    This solved my issue as well, the support rep relicensed my second assault dlc and solved my issue

  • I have contacted the danish EA Support about a month ago and they still haven't solved this problem for me...

  • I had this exact same problem and providing this solution to the EA help support quickly solved my issue.

  • Lunng's avatar
    Lunng
    11 years ago

    Same Problem 3 tickets. And nothing helps.  Only Secound Asslaut

    Today a friend logs on my Pc with his acount and its works.  No problem on my Pc is the Acount need help.

    Try with Notbook Fresh installation Windows 8.1 and Bf4  

    my Acount   ---->  Game disconnected : missing conten....

    other acount  ----> no Problem

    after Ticket 15249111,

    Dragon teeth and naval Strike not working 

    Origin say i must buy Dragon teeth and naval Strike. I have Premium

  • Problem fixt by Ea chat with the last ticket. He delet Premium and added new

  • I can confirm that a call can fix this problem.

    But while talking you have to insist to get a new activation! The guy I was talking with was really kind but tried everything else before doing this small step..
    In Origin my DLCs are listed as new now and I can play Air Superiority again 🙂

  • DunX101's avatar
    DunX101
    7 years ago

    what is the number for my country to call?

    Or is it an online chat?

    do you have the link at all?

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    I'm closing this thread to stop it being necroed.

    If you have any issues with Battlefield 4 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    /Atic

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