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Anonymous's avatar
Anonymous
11 years ago

Re: Stuck on loading screen Battlefield 4 PC

I had it too, Launched it with a photo then pressed enter it wont load.

19 Replies

  • Hi smallboy944, I am not sure what you are saying ....Launched it with a photo then pressed enter it wont load..... Are you doing it this way?.... To start game open origin, go to games tab, right or left mouse click on BF4 and click on play this will open battle log then you can find a server to join. 

    Edit... And you are very welcome TastyHraje happy to help you.

  • Anonymous's avatar
    Anonymous
    8 years ago

    PLEASE HELP, when i launch BF4, i get a black screen with a little line at the top right corner loading and loading, i have left it overnight and still dones work, i have tried everything that you said on your thread and nothing. Its wonderful not being able to play the game you paid for and DICE or EA dont give a **** about it. PLEASE HELP.

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    8 years ago

    Hey @nicola0120,

    sorry to see you're struggling. Can you provide some more information maybe?

    Did the game work before or not at all yet? Did you try to temporarily disable antivirus software / firewall? What exactly are you doing prior to the loading screen? Are you launching the game through Origin or Battlelog?

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hello there, I'm having the exact same problem.

    It never worked, I bought two copies and I literally downloaded one, copied and pasted that into the other PC and that one (with lower specs) runs it perfectly.

    In mine, I've tried:

    - Disabling Origin in game and cloud storage

    - Checked file integrity

    - Downloaded a new save profile replacing mine

    - Put everything to run as admin

    - Don't have antivirus or firewall at all

    - Launched directly from Origin and from the games' files

    Nothing has worked yet.

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    8 years ago

    Hey @ShikiFawkes,

    thanks for the list of things you've already done, that helps.

    If the same installation works on one PC and not the other, I would start off with a clean boot - maybe you have any software that interferes. Maybe by the mainboard manufacturer, some overclocking software or the like.

    What also might help is setting up a new windows user account and launching the game from there. Sometimes the profiles get corrupted which can cause issuss as well.

  • Anonymous's avatar
    Anonymous
    8 years ago
    I also just bought BF4 off origin and it just hangs on the initial loading screen ....

    Pretty brutal!!

    Task manager says it's at ~20% cpu usage. Oldish laptop. External monitor. Installed on hard drive. Ran the repair... Not sure if it's doing anything or just broken....

    Ya really gotta get some logs and analysis on this asap to fix it though! Getting pretty hard to trust EA/DICE these days.....
  • Anonymous's avatar
    Anonymous
    8 years ago
    More info: I tried deleting the battlefield 4 folder from documents and have enabled run as administrator on bf4.exe, bf4_x86.exe and on origin.exe.

    Running a repair operation right now.

    With those .exes as administrator bf4 doesn't even boot to the loading screen anymore.

    After I see that the repair has done nothing I will try a full uninstall/reinstall.

    I bought the Digital Deluxe version btw

    Ill be requesting a refund if I cannot get this working by tomorrow evening.
  • @SegmentationFaul First thing to try is a clean boot to be sure its not another program helping to make this issue with the game. Also what are you using to load the game the EA  console load out for PC  or the browser many of us will not use the new load out as we find it not stable so try the browser..... 

    Perform a clean boot.
    https://help.ea.com/article/how-to-clean-boot-your-pc

    To use the browser

    1- Log into origin

    2- Open browser and log into battlelog http://battlelog.battlefield.com/bf4/

    3- Join a server though battlelog

    Also and banking you did this but when you load the game  it does not always open so be sure to click the BF4 emblem that shows up in the task bar once you load the game. See if this helps you at all and let me know please. I have not helped anyone all summer due to a outside reno trying to beat winter so I will be outside today but I will check back for you. If you get any errors please post them as it will give me more of a idea on how to help you. Cheers Zorlacc

  • Anonymous's avatar
    Anonymous
    8 years ago

    I really appreciate your help.

    Here's some more info.

    I'm on a Lenovo y510p with an Nvidia 750m. I have a compacted installation of Windows 10 installed on the (small) 32gb SSD and Origin/BF4  installed on the 1TB hard drive. I'm currently uncompressing the OS via the Compact.exe utility to see if that helps.

    What's happening:
    Origin is running in 32 bit mode according to the Task Manager

    When I set battlefield 4 to the x86 version in origin and boot it via origin it sends me to battlelog. I launch campaign there and it gets to "STATE_SPARTA" on battlelog and sits eternally on the "blinking cursor" loading screen. The origin overlay works.
    When I set battlefield 4 to the x64 version in origin and boot it via origin it launches battlefield immediately. (no battle log). The origin overlay does not work.
    I have nothing in Documents/Battlefield/Settings/ except for a small "meta.xml"

    Things I've tried:

    Clean Boot (all services disabled)
    Disabling the Nvidia GPU via device manager
    Running Battlefield 4.exe and Battlefield 4 x86.exe in compatability for windows 8
    Running all the other .exe's in the battlefield folder in compatability mode for windows 8
    Disabling compatability mode for all the executables
    Running all the executables in adminstrator mode (when I run battlefield4.exe in adminstrator, it doesnt boot at all (no cursor))


    I have the Windows 10 XBOX dvr thing disabled.

    I'm currently updating my nvidia driver and am uncompacting the OS.

    Basically I cant get past the Blinking Cursor.

    Thanks again for your help.

  • Anonymous's avatar
    Anonymous
    8 years ago
    I've uncompacted the os and still and updated Nvidia driver and still can't get by the blinking cursor... What a shame I really wanted to play some battlefield....
  • @SegmentationFaul Give this a try in origin settings if not done already as some origin settings make issues like yours...



    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game

    Origin Cloud Storage turn it off
    Origin, settings, General

    If you still crash see information below....


    If all this fails to fix it then try this...


    C:\Users\your PC Name\Documents\Battlefield 4

    BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

    1- Go to my Documents and remove BF4 folder place it on your Desktop for now.
    2- Be warned you do have to set up your in game settings again.
    3-Repair BF4
    4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.

    Edit looking up your laptop as well they sure gave a very small ssd for the OS :/ The vid card is mid range but should be able to pull off BF4 with low FPS. I can give you some settings ingame to get your FPS a bit higher if we can get you ingame. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    There's nothing in the settings folder to delete. I have an older install of windows 10 on the hard drive that I'm trying now.... This install is quite slow because it's on the disc.


    I tried deleting the settings and running repair already last night.


    Maybe you can send me your entire settings folder?
  • @SegmentationFaul My settings would not work for you and would only muck up your laptop due to my game screen res is 5760 X 1080 among other settings I use you cant. With my game laptops in the end they get used for emails etc never for games as they cant be upgraded the way a tower PC can. So within a year or two they cant handle new games :/  

    With my 3 laptops I have googled how to remove the hard drive and put in a samsung 850 pro SSD's to them all as I hate a slow PC be it desk top or lap top. If you can get BF4 to open do this for settings in the video area it will help your FPS ....

     As well as make sure all this is up to date on the laptop and most should be as your on win10 never  update from inside the game always hit the web ...

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++ For my game PC's I install both x64 and x86 as it does not hurt the PC

    NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
    http://www.microsoft.com/en-US/download/details.aspx?id=40784

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Adobe Flash Player update
    http://get.adobe.com/flashplayer/

    Go to Punk Buster site
    http://www.punkbuster.com/index.php?page=pbsetup.php

    1- Download PB then extract files to your desktop.
    2- Open Punk Buster folder.
    3- Click on the PB setup and it will open.
    4-Add your BF4 game to punk buster its at the top of Punk Buster.
    5-Then update punk buster again at the top of Punk Buster.

    Reboot PC test BF4

    - Video card settings in game BF4

    In game video settings right side set to custom and set everything to medium or low but last three turn them off ....

    1-antialiasing deferred off
    2-antialiasing post off
    3-ambient occlusion off

    on left side be sure vertical sync is off also resolution scale to under 100 like 80 or 90 this will up you FPS

  • Anonymous's avatar
    Anonymous
    8 years ago

    Alright well I got it working.

    Took 3 hours of "play time" before I got it launching.

    Here's what I did:

    Update download/install punk buster via the punk buster website.

    Added BF4 to the punk buster.

    Every executable is set to Run As Administrator

    Disabled User account control in control panel

    Origin overlay enabled and origin cloud save enabled

    Opted in the origin beta on origin preferences, updated and installed the beta origin version

    Signed out and signed back in to origin.

    Disabled GPU accelerated PhysX in Nvidia control panel.

    I think the Beta Origin is what ultimately fixed it.

    Overall a brutal install experience.

    Took about 8 hours of iteration to try to get this thing running.

    EA/Dice have lost just about all my trust and respect after this, especially since they charge so so much for all of the "DLC"/"Season Pass" stuff.

    Honestly just make 1 game and support it. Look at counter strike global offensive, look at Planetside 2. I realise PS2 is a F2P, but just the idea of having 1 solid FPS instead of all these different half broken skus.

    Anyways thanks for your help.

    Again I think it's the Beta Origin which fixed this.

  • Jesus christ man, you are my hero. 

    I tried everything they said would make the game work in the forums, and it did not work. I installed the game in my gf's pc, which is considerably slower, and it worked there.

    didn't think about updating origin beta in all this time. thanks a million.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hello. im getting same problem. And its started when i bought new gpu. (sorry for bad enghish) İm using rx 560 4gb xfx now. And its not working. if u are have tower pc try get disable normal gpu and use cpus gpu. İ tried this now but not worked. use display driver unstaller and unstall all gpu programs. after get intel hd drivers and download. then try again. im thinking thats will be usefull.

  • Very easy fix actually.

    Make sure your origin is not in offline mode.

    If it's not,exit origin,restart pc log in to origin "online" 

    Do not log in in offline mode.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    I'm closing this thread to stop it being necroed.

    If you have any issues with Battlefield 4 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    /Atic

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