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Re: Stuck at Joining Server

@2042isNotBF Went through all your suggestions and still nothing worked, the game runs as a process in the background but the game itself doesnt start? im at a loss right now and its been almost 2 weeks since the game worked? both the BF4.exe and WEBhelper.exe run but the game doesnt initiate so i have to kill the process to make it stop, other than that battlelog tells me that there is a problem with communications and i have to open task manager to stop it from running.

8 Replies

  • @H4V0XX very strange this sec off the top of my head I would try clearing the browser cache and if this fails to fix it  try another browser ...

    http://www.refreshyourcache.com/en/home/

    Other then  this you can run the windows system file checker to make sure windows is not helping to make this issue as I learned the hard way a few years back windows acted stable until I loaded BF4 lol :/ 

    Test your windows for errors as a clean windows install does not always make a stable windows.

    NOTE: Running SFC does not guarantee the crash will not happen, but it will ensure it is not because a windows Dll or file is corrupted in windows.

    This works in all windows O/S vista Win7, Win8 and Win8.1 as well as win10 I am told ..windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.

    sfc /scannow, ever hear of it if not your going to love this, it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them / try to fix them. This little tool as well as the event viewer on a PC saved me and fully helped me fix my BF4 issues as well as saved me many a format since I found it. This is the best toy they ever put in windows :womanvery-happy:

    -For win7 go to start/ bottom left screen / windows globe .. Right click in search type cmd and right click cmd pick run as administrator.
    -For win 8.1 right mouse click start bottom left of screen / windows box and pick command prompt administrator.

    1-Open administrator command prompt and close web pages and programs like Origin, Steam etc.

    2-Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD

    3-This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/

    4-After its done REBOOT PC and Run sfc /scannow again even if you had no errors the first time or had errors, could not fix run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...

    5-So if you ran it 2x and no errors your safe you can stop. If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow

    6-If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.

    NOTE-If your O/S is Win8 or Win 8,1 then you can run the next few command lines in administrator command prompt. Sadly this does not work for win vista or 7 :/ Note: After you run each command line Reboot PC.

    This next part of windows scans is only for windows 8 & windows 8.1

    Reboot PC after you run each command line and close programs and web pages.

    And same deal as above run command prompt administrator.

    1-This command line will scan the health of your PC:
    dism.exe /online /cleanup-image /scanhealth

    2-This command line will restore the health of your PC and you don't lose anything on your PC :
    dism.exe /online /cleanup-image /restorehealth

    Note: If you get errors with the two command lines above and it cant be fixed with second command line and if you are on windows 8.1. Then use third command line but be warned it could take up to two hrs to fix your PC but it will save you a format. I had a friend test this on a PC with errors when it could not be fixed with second command line. :womanvery-happy:

    This next part of windows scans is only for windows 8.1 : Credit goes to CptBigoso for finding this..

    And same deal as above run command prompt administrator.

    1-If restore heath gave you errors then you can always try this command line:

    dism /online /cleanup-image /startcomponentcleanup

    2-If you get Error 0x800F081F with the restore health scan then run this command line. After you reboot your PC then run third command line to be sure your windows is fully stable.

    Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore

  • H4V0XX's avatar
    H4V0XX
    10 years ago

    @2042isNotBF  okay,  so odd thing is that it fixed something that was corrupt and honestly im not sure what it fixed? it saved a log file but it wont let me see it as it says access denied.

  • @H4V0XX  No worries it only will replace bad window dll and windows files main thing is it got fixed.  I have never looked over a log file from it ....heck it never gave  me a choice and I am admin on all my PC's  lol. I would run the windows scan again to be sure it is fully cleaned up then try the steps in the first post I did. 

    Edit.... Also on my two game rigs after I click join server in task bar a BF4 emblem shows up left hand side of task bar have you clicked on it to get the game to open?

    Do you get any error at all when trying to join a server?

  • H4V0XX's avatar
    H4V0XX
    10 years ago

    @2042isNotBF   doesnt even show up with a emblem or nothing to click.. eventually tells me that there is a communications error and i have to close it in the task manager?

  • @H4V0XX You could try this  Source: http://help.ea.com/en/article/how-to-flush-dns-cache-for-windows/.....

    Regular internet usage causes your computer to automatically cache IP addresses and other domain name system results. Clearing (or "flushing") this cache will refresh the data, getting rid of outdated data that may be causing connection issues.

    Note: These steps should be completed using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.
    Also, the following steps are specifically for PC players.

    Windows 8
    Navigate to the desktop.
    Hold down the Windows key and press R. (This will open the Run dialogue.)
    Type cmd and press Enter. (This will open a command prompt.)
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.

    Windows 7
    Hold down the Windows key and press R. (This will open the Run dialogue.)
    Type cmd and press Enter. (This will open a command prompt.)
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.

    Windows Vista
    Hold down the Windows key and press R. (This will open the Run dialogue.)
    Type cmd and press Enter. (This will open a command prompt.)
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.

    Setting an alternate DNS:
    While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.

    You can check if you DNS is failing by trying to switch to a public DNS like Google DNS by following the steps on how to use Google Public DNS straight from developers.google.com.
    https://developers.google.com/speed/public-dns/docs/using

    Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.
    If you continue to have connection problems, more connectivity troubleshooting steps can be found here.
    http://help.ea.com/en/article/how-to-troubleshoot-connectivity-issues/

    If this fails to fix it then have a look at this video it may help...

    https://www.youtube.com/watch?v=C0-E-Wfnp7I

  • H4V0XX's avatar
    H4V0XX
    10 years ago

    @2042isNotBF Yeah still at a loss, i think im gonna do a fresh install of everything from OS to the game and hopefully it works out maybe something went bad on my os but its driving me nuts that i cant play ☹️

  • @2042isNotBF ok I fixed it after a fresh install of win 7? I appreciate all the help and I'd love it if you could add me on battlefield my origin Id is AFFL1CT7ON thanks a lot

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