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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Re: Remove Firestorm

@meeha2 wrote:

3. IT'S BUGGY!!!! I wanted to replace the armor, and... The game closed. Like, literally, just crashed.

There are no plans to remove Firestorm.

In regards to the crashing though, I see that we tried some quick troubleshooting back in March with you via this post. Would you be able to add a fresh DxDiag for us here? There's a lot of community members here willing to help out, we all know crashes can get irritating when you're just trying to have a good time.

We have an article on DirectX Ray Tracing troubleshooting. It's worth a look.

Have you tried reinstalling the game at all? Players that have experienced crashes in the past have had better luck after a fresh reinstall of the game. You have a very nice rig, but even with custom rigs there can be random crashes across all sorts of games (including non-EA). If it's happening regularly, that's clearly a red flag. It's not always easy finding a fix for something on the first or even second try, so we just have to keep going at it because results vary by custom setups.

Are you reaching out to us with this feedback because Firestorm was included in the Tides of War chapter? Curious if that was what led to you to the forums to write this feedback.

4 Replies

  • meeha2's avatar
    meeha2
    7 years ago

    @EA_Blueberry Thanks for a reply. Not a lot has changed. Only that I added more RAM. Not that it would help with the game, but I have tons of tabs open in Chrome, and so I need 32 GB.

    As mentioned before, I feel frustrated that I can't play the mode because DICE... pretty much forces me to play to get the chapter xp/whatever. So I don't care about Firestorm as long as I am not forced to play it, as long as it is not necessary to play this mode to unlock the stuff/guns/else.

    I can reinstall the game, I can reinstall the OS, after all, if it would help. But please, explain me one thing. Why does it happen only in Firestorm? All other modes work just fine, all other modes have no issues. At least, that serious. I try to fill up the halftrack - the game crashes. I try to replace the armor - the game crashes. It may be related more to the equipment menu (that is, tab key on the keyboard) than the game itself, so if you could verify it, I would appreciate it.

    I think I reinstalled the game some time ago, maybe back in March. I repaired the game for sure about 2 months ago.

    I mean, to be fair, I understand that you want more and more people to be playing this mode, but... Is it popular at all? What's the average number of players in a game? When I tried to play it (thank you, no more. Even if you made the entire chapter to play Firestorm), the game couldn't find the servers with players on the 1st try, mostly joined me on the 2nd try, and there were 18-37 people. As such, I can't say it's super popular.

  • TTZ_Dipsy's avatar
    TTZ_Dipsy
    Hero+
    7 years ago

    Right off the bat I see DirectX 12, try 11 and see if that changes things. It might affect some FPS but I know a lot of people benefited from changing the number.

    Firestorm was initially made by Criterion so it could just be a specific line of code for Firestorm. The problem is not your hardware itself, just most likely a certain setting. From what I can tell, your rig is more than capable.

    Using the Russian language setting on the report I can only assume you're Russian? That could be why you are having troubles finding matches in Firestorm - the region has some of the lower player counts for BF in general - I recommend you join a community or create a group so you can all plan matches properly. The Australians did this and it seems to be working well

  • meeha2's avatar
    meeha2
    7 years ago
    @TTZ_Dipsy I play on US West servers, and am in the US West, so all is good here. At least, when I play any other mode, even if joining from within the Chapter assignments.

    So, now that I learn that this mode was made by another developer (Sorry I didn't make enough research. My bad), I think I see where the problem is. Since DICE has nothing to do with the mode, it must be that Criterion screwed up (I found on Wikipedia: https://en.wikipedia.org/wiki/Frostbite_(game_engine) that they didn't release a lot of shooters on Frostbite - only Firestorm for BFV and worked a little (I guess?) on SW: BFII. As such, @EA_Blueberry, please, PLEASE!!! ask DICE, or even the entire EA, or whomever, I don't care to whom, not to be including the Firestorm in the chapters anymore. Or, at the very least, make them not that important - maybe a couple of assignments at most. I know it can't be done, but still am asking.

    The other option that has a little better chance to live would be to ask DICE to review the code and as such, fix the mode.

    OK, whatever, I know any of this will never be done, maybe even reviewed by DICE, so just forget it. I've done enough to be heard, and I know now that the mode was created by other developers, so... I've said all I wanted to say, I let, everybody I could, know that the mode crashes whenever I try to play, so... @EA_Blueberry, please close this thread. Thank you. Thank you @EA_Blueberry, thank you @TTZ_Dipsy.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @meeha2 

    I'll close the post at your request. Like what @TTZ_Dipsy was saying though, going to DX11 should help avoid crashes if you try switching to that for that mode. Firestorm is a MUCH larger map than other BFV maps in the game, so it can be a little more demanding with the amount of things it has to load up.

    We've seen both positive and negative feedback on it being included in chapters. One thing to consider is that like you said, wait times can be longer for your region, so by adding it to a chapter where Battlefield fans need to jump in to earn that XP, it can help reduce wait times because of more queuing up. 

    Good luck in the next chapter and thanks for the submission here! 

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