Missing level 20 assignments
I have been level 20 on all classes for a few years but never received my proficiency or mastery assignments. Granted, I did get the definitive addition as well as shortcut kits for all classes. I’ve appealed to ea help a few times but all led to nowhere and I’m still assignmentless. If someone can help me, I can provide my case number if it can get me anywhere with getting the assignments.
Battlefield V - Class Mastery Assignments Missing for All Four Classes (PC)
Hello, I am experiencing a problem with Battlefield V on PC. All four of my Company classes have reached rank 20: Assault, Medic, Support, and Recon. However, none of their Class Mastery Special Assignments appear in my Assignments menu. Because these assignments are missing, I cannot complete the mastery challenges or unlock the associated cosmetic uniform pieces. I contacted EA Help, but the support representative told me they could not resolve the issue because they did not have access to my account data. My problem is still unresolved. I have found reports from other players experiencing the same issue. Some players reported that EA Help was able to restore their missing assignments. Can a community manager or an EA representative please explain how this issue can be resolved? Could my case be escalated to a team that can investigate and restore my missing assignments? Platform: PC Affected classes: Assault, Medic, Support, Recon Problem: All four classes are rank 20, but all Class Mastery Special Assignments are missing. Thank you for your help. And i'm french,that's why the screenshots are in French.Battlefield V false cheating ban / Appeals denied and unable to appeal again
Hello everyone, Im looking for help regarding a Battlefield V ban that i strongly believe was issued incorrectly. My account was banned for alleged cheating, but i have never knowingly used cheats, hacks, or software to gain an unfair advantage. This is my first penalty, and i have never received a previous ban or warning in any game in my life or a battlefield game. I submitted an appeal to EA, but it was denied, my subsequent appeal was also denied, now, whenever i click the reappeal button, it mmediately displays "Denied" without allowing me to submite another appeal. My case number in #257022264. I have legitmate software installed on my PC like MSI Afterburner, discord overlay and riot vanguard, however, i have no evidence that any of these programs caused the ban. I have seen other players discussing potentially incorrect bans, so im concerned that an error may have occurred in my case as well. I respect EA ' s anti-cheat policies and fair play, i would appreciate guidance on whether there is any official way to request another review of my case or to speak to an EA employee, or support team. Has anyone experienced a similar situation? Thank you a lot.
Title: Battlefield V — Missing Level 20 Soldier Outfit Reward
Title: Battlefield V — Missing Level 20 Soldier Outfit Reward Hello EA Community Team, I need help with a missing outfit reward in Battlefield V on PC. I believe I reached level 20 with my soldier class in 2025, but I never received the expected outfit reward. I contacted EA Support, but the advisor explained that they could not investigate further without the relevant game logs and recommended posting on this forum. I have screenshots showing my soldier's level and current inventory. Could a Community Manager please clarify whether this reward should be available for my class and whether there is any way to recover it? Thank you for your time and assistance.
All four classes rank 20, class assignments missing repeated EA Help tool errors
Hello EA Community Managers, I need assistance with missing Battlefield V class assignments and repeated unsuccessful attempts to resolve this through EA Help. EA ID: I-Sakura-Ayane Platform: PC / Steam All four soldier classes—Assault, Medic, Support, and Recon—are at class rank 20. However, their rank 10 Class Proficiency and rank 20 Class Mastery Special Assignments are missing from my available assignment list. To clarify, this concerns CLASS assignments, not weapon assignments or my overall career rank. My weapon assignments are available, as shown in the screenshots. I am requesting the missing assignments so I can complete them myself, not automatic completion or free cosmetic rewards. I have contacted EA Help on several occasions: • October 15 — Case #256738470: The advisor recorded the issue for investigation, but no assignments were restored. • October 16 — Case #256804829: The advisor said a temporary backend issue prevented verification of my class progression, and screenshots could not replace the backend records. • October 17 — Case #256876204: The advisor reported an internal tool error and suggested contacting support again after a few hours. They explicitly said the case would remain open and that restoration could proceed once the systems were operational. The case subsequently appeared as “Waiting on Player,” although no further information was requested from me. • October 21 — Case #257178710: Four days later, another advisor again reported a tool outage and asked me to return in a few hours. I requested escalation to a supervisor or specialist team, but did not receive a clear answer confirming whether an escalation had been submitted. The assignments remain missing. I have already supplied English-language game screenshots. Could a Community Manager please help clarify: 1. Is there a known ongoing tool issue preventing EA Help from verifying Battlefield V class progression? 2. Can support currently restore missing class assignments, and which team or support category should handle this? 3. Can my case be reviewed for an appropriate escalation and a clear follow-up process? I understand that forum staff may not be able to modify accounts directly. I am asking for help finding a workable route to resolve this, rather than repeatedly starting new chats with the same outcome. Attachments show my four class ranks, available assignments, and relevant support responses. Personal information has been redacted. Thank you.
Servers are (almost) unplayable: lag + stuttering
On top of the ongoing chat bug (for well over 3 weeks now, basically nobody can type/send messages), there’s a new major issue since the last 1–2 days: the servers are almost unplayable. What’s happening: heavy lag constant stuttering / hitching during gameplay This is not limited to one region — it affects both EU and Asian servers, and it happens on community servers as well as official DICE servers.[PC/Steam] Stuck on EA Javelin Anticheat splash - 0xC0000005 in EAAC DLL
Battlefield V (Steam) never gets past the "Starting EA Javelin Anticheat..." splash. EAAntiCheat.GameServiceLauncher.dll crashes about 1 second after launch and EA's own Crash Report Handler appears. Minidumps attached. Environment - Windows 11 25H2, build 26200.9711 (UEFI + GPT), 16 GB RAM - Secure Boot: ENABLED (UEFISecureBootEnabled=1), TPM 2.0 present/ready - Smart App Control: off. Microsoft Defender only, real-time on, zero detections - Battlefield V, Steam AppID 1238810, build 15984572 - EA app 13.809.0.6322 installed and signed in Crash evidence (Windows Error Reporting + minidumps) - EAAntiCheat.GameServiceLauncher.dll 0xC0000005 @ 0x000000000149122F - EAAntiCheat.GameService.dll 0xC0000005 @ 0x000000000237053F - exception parameter = read access to 0xFFFFFFFFFFFFFFFF (INVALID_HANDLE_VALUE), so the code dereferences a failed handle/device lookup - loaded modules in the dump: only EA DLLs + Microsoft system DLLs (no overlay/injection) - Service Control Manager 7009 (90 s timeout), 7000, "sc start" 1053 Already tried, identical result every time 1. Enabled Secure Boot (it was off before) - no change 2. Full wipe of anticheat state (services EAAntiCheatService / EAAntiCheat deleted, HKLM\SOFTWARE\EA\AC removed, C:\Program Files\EA\AC moved away, game EAAntiCheat* files removed), then reinstall with EA's own commands: EAAntiCheat.Installer.exe --noui --install --read-cfg EAAntiCheat.Installer.exe --noui --install --title "Battlefield V" EAAntiCheat.Installer.Tool.exe install -title bfv The installer always logs "Installed EA Anti-Cheat." but the service still fails. 3. Several reboots, including after enabling Secure Boot 4. Verified there is no driver-install restriction policy, WDAC custom policy, AppInit_DLLs, IFEO entry or exploit-protection override on this machine Note: a stale key HKLM\SYSTEM\CurrentControlSet\Services\EAAntiCheat points to system32\drivers\eaanticheat.sys, but that file does not exist anywhere on disk and none of the current EAAntiCheat binaries reference any .sys file, so it looks like a leftover from an older anticheat version. Question: why does the anticheat dereference 0xFFFFFFFFFFFFFFFF on this system, and is there a fixed anticheat build or a workaround? Happy to provide full dumps and logs.
BFV: server terminates session at exactly 5 min while client still sends
Hello, Every multiplayer match ends after roughly 3-5 minutes with "Connection to the EA servers has been lost", and I am returned to the main menu. Neither bfv.exe nor the anti-cheat process crashes. Rejoining from inside the game drops even faster (1-2 minutes). This reproduces 100% of the time. I captured the traffic with Windows' built-in pktmon (no third-party tools) to find out where it actually breaks. --- Capture details --- Capture window : 2026-10-11 23:46:11 - 23:55:17 Game server : 5.60.131.225:15443 <-> 192.168.5.46:19214 (UDP) Session window : 23:50:11.546 - 23:55:12.668 = exactly 5 min 01 s --- Last 2 seconds, per-50ms packet counters --- offset client -> server server -> client +1750 ms 7 8 +1800 ms 7 8 +1850 ms 7 5 +1900 ms 7 0 <-- server stops first +1950 ms 7 3 <-- client still sending --- What this shows --- 1. The client's upload stream is steady right up to the final packet: no loss, no gaps, no silence period. Local network, router, ONT, ISP and Wi-Fi are all ruled out. 2. There is no silence period before the drop, so a NAT mapping timeout is ruled out. 3. The server stopped responding first; the client kept sending for about 100 ms afterwards. This is a server-initiated session termination, not a client-side or network-side failure. 4. The session length is exactly 5 min 01 s, which looks like a timer rather than a random failure. --- Already ruled out (each tested separately, no effect) --- - Different networks: home Wi-Fi and a phone 4G hotspot, identical result - Antivirus uninstalled - WinRing0 kernel driver stopped - Memory Integrity (HVCI) disabled - Winsock and TCP/IP stack reset - EA App reinstalled - All third-party network filter drivers stopped --- Environment --- OS : Windows 11 (Build 26100) Anti-cheat : EAAntiCheatInstaller 1.0.15918775 (EA Javelin) Game ver : v-1.0.78.11385 Region : Hong Kong (store currency HKD) I could play normally about six months ago. The problem appeared after Battlefield V switched to the EA Javelin anti-cheat. Attached: the last 30 seconds of the capture, sanitized (all MAC addresses removed, only the game server flow kept). Full capture available on request. Suggested Wireshark filter: udp.port == 15443 Any help would be appreciated. If this is anti-cheat related, please forward it to the anti-cheat team.
Subject: Missing Rank 20 Assignments in Battlefield V
Hello EA Support Team, I have reached Rank 20 in the Assault, Recon, and Support classes in Battlefield V. However, the assignments that should unlock upon reaching Rank 20 have not appeared in my game. These assignments are required to unlock character customization rewards. Since I have reached Rank 20 in all three classes, I would like to know why the assignments are still unavailable. Could you please investigate this issue and help me resolve it? Thank you for your assistance. Best regards.
Can I Still Play BFV After Unlinking My EA Account from Steam?
Hello everyone, I have a question regarding unlinking my EA account from my Steam account, and I would appreciate any advice or clarification. My Steam account was hacked in the past, and unfortunately, my EA account was also affected. As a result, my Battlefield V profile was banned from multiplayer. Since Battlefield V is currently the only game I own on my EA account, I am considering unlinking my old EA account from Steam and creating a new EA account to link to my Steam account. I am also planning to purchase Battlefield 6, and I want to make sure my future purchases and gaming account are secure. Before I proceed, I would like to clarify a few things: Can I unlink my old EA account from my Steam account and link a new EA account instead? If I do this, will I still be able to play Battlefield V since I purchased it on Steam? Will my Battlefield V multiplayer ban remain, or will it be affected by linking a new EA account? Could I lose access to Battlefield V entirely, even though I own the game on Steam? Would it be safer to keep my current EA account and secure it instead of unlinking it, especially if I plan to purchase Battlefield 6? I want to make sure I understand the possible consequences before making any changes to my account linking. I would really appreciate any advice from people who have experienced a similar situation or anyone who knows EA's account-linking policies. Thank you for your help!
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