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xSniper1982's avatar
xSniper1982
4 years ago

Re: False positive bans

@ZjemCiKolege
I contacted them almost a week ago now.
With logs and a link to this thread.
So far they have not responded.
----------------------------------------

Ban notification arrived Friday December 3rd 2021, at 17:45 UTC

Not sure on time played but I had just barely unlocked the Bolte so a little over 50.
Playtime was mainly spent in the Normal game getting frustrated at the bugs etc.
Played a fair bit of Solo/Coop to familiarize myself with the weapons and Vehicles (Always with Adv AI).
Played perhaps 2 or 3 games on a Friends Portal Server hoping to populate it.

After that I spent about a week away from the game, as I waited for the game to be patched/fixed, and only attempted to log back into the game AFTER getting an email saying that I was Banned.

*Edit to add*
After the initial dispute, I have been in contact with the EA ToS Team about 4-5 times, with them stating that they have done all they are willing to in regards to looking into the issue and they refuse to overturn the ban.
I also contacted the @EAHelp twitter account, only to be told to contact the ToS Team as they were the only ones who could help.
I have since told them that they are still refusing to do a thorough investigation and have asked them who I need to contact in order to escalate the issue due to the lack of assistance from the ToS Team.

10 Replies

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  • xSniper1982's avatar
    xSniper1982
    4 years ago
    I'm seeing a few people admitting to Bot Farming here.
    If that's the case then I feel your bans are going to be upheld, and rightly so, as bot farming is an exploit.
  • ZjemCiKolege's avatar
    ZjemCiKolege
    Seasoned Veteran
    4 years ago

    @xSniper1982How can you farm when playing solo/coop where on the kaleidoscope map the bots did not even want to help in capturing the c1 point? where, standing behind the elevator alone, you could do a lot of killing and the bots did not even want to come from behind and still happened at the point 🙂 in portal sure this is xp farm but no in solo/coop

    playing solo/coop to unlock vehicle upgrades and weapon attachments is not prohibited and badge earning is blocked until t12

  • xSniper1982's avatar
    xSniper1982
    4 years ago

    @ZjemCiKolege
    In some peoples responses here THEY admit, specifically, to bot farming.

    I'm not saying that people who legitimately played the solo/coop modes were farming, I'm saying the people who ADMITTED to bot farming were in the wrong, by their own admission.

    *Edit to add*

    @CptMoloxie 
    It's when you intentionally use the poor AI design to farm a high number of kills in a short space of time.
    It's considered exploiting if you use this method to obtain unlocks etc faster than you otherwise would have.

  • staticsys's avatar
    staticsys
    4 years ago
    @xSniper1982 If the issue is people who played one match or several matches in solo(on PC) then why is it okay if console players farm solo? Rules should be the same across the board, right?
  • ItsOnlyM3-NL's avatar
    ItsOnlyM3-NL
    4 years ago

    I only played for less then 1 hour in total of this game. And i remember this was on a portal server... it was a xp farming server but..  i didn't knew that until i noticed i couldn't do damage to the enemies and i was thinking  like am i that a bad shot or what the hell is going on here. when i figured out it was a "xp farming" server i just alt-f4'd the game and i was done with it lol.. 

    But if that is  why i got banned, than this is a all new low from EA to do so. I didn't know that this was happening because 9/10 of the server names in portal showed up as "Portal Server #2123123" or something....

  • ZjemCiKolege's avatar
    ZjemCiKolege
    Seasoned Veteran
    4 years ago

    @xSniper1982Solo farm are servers that are typically set up for easy kills, and on portal servers, but not in coop/solo mode, when a poor intelligence can be killed in massive amounts by playing normally or hiding behind cover while trying to capture a point like many videos about old kaleidoscope  c1

    anyone for now see console player who get banned?(which wasn't playing pc at all)

  • LALR_Parser's avatar
    LALR_Parser
    4 years ago

    @xSniper1982 Solo/Coop is a feature of the game. You can't put it in place then call people who spend their time in PvE cheaters because they are simply playing the game the way it allows them to. If it was an exploit then XP and attachment unlocks would have been disabled.

  • xSniper1982's avatar
    xSniper1982
    4 years ago
    @staticsys
    Obviously.
    Like I said, I'm not saying legitimate players should be banned, and I'm not saying that Console players should be exempt.
    I am simply stating, someone who intentionally, and knowingly, used Bot Farming as a method of obtaining their unlocks/progression etc should be punished for it.
    Using known exploits is against ToS, and therefore a ban should be expected.

    Like I've stated before, I don't think people who cheat should be allowed to get away with it, and I don't think legitimate players should be punished for something they didn't do, or in some cases, didn't intentionally/knowingly do.

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