Re: DirextX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG
Product: Battlefield 2042
Platform: PC
Please specify your platform model. PC
AMD or Nvidia Model Number TUF-RTX3080-O10G-GAMING
Enter RAM memory size in GB 64
Are you using any software with an overlay? Yes
If yes, can you list them here? NVidia GeForce Experience
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Australia
On which server did this happen? Unknown
When did this happen? (dd.mm.yy hh:mm) 21/11/2021 01:20hrs
Summarize your bug: Game froze and eventually crashed after the below error was received during the game (DXGI_ERROR_DEVICE_REMOVED / DXGI_ERROR_DEVICE_HUNG)
How often does the bug occur? Occasionally (10% - 49%)
Steps: Unknown. In this case, I had run into a vehicle and got out of it quickly when some rockets came my way. I got out, but shortly afterwards I ate those helicopter rockets; the screenshot shows the LMG being thrown forwards by me as Boris nakes a permanent nap.
What happens when the bug occurs? Game froze and I heard a 'ping' in the background, indicating there was an error message. Alt-tabbing showed me there was the error message hiding behind the game. I had to use the Windows+Shift+Right to move the error message out from behind the game and onto my second monitor, otherwise I couldn't get to it.
What should be happening instead? Not crashing.
DirectX Error
DirectX function "m_devicePlat-> CreateCommittedResource(&heapProps, D3D12_HEAP_FLAG_NONE, &platDesc, creationState, clearValuePtr, __uuidof(**&resource)),IID_PPV_ARGS_Helper(&resource))" failed with DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. "). GPU: "NVIDIA GeForce RTX 3080", Driver: 49676.
D:\dev\TnT\LocalPackages\RenderCore2\2.04.00-ks\source\platform\Dx12\ResourceBuilderDx12.cpp. This error is usually caused by the graphics driver crashing; try installing the latest drivers.DeviceRemovedReason: DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands").
Additional: I made another post back on the 17th, when I had my last proper gaming session with Battlefield 2042, and it looks like I'm getting this at least once per session. Given, I'd been at it for a few hours, but it's a very similar error (if not the exact same). I checked my drivers and they were all up to date (both Windows & Nvidia).
Video Clip: BF 2042 - Device_Hung error after death
(CM: Edited font to make it readable)
