Anonymous
13 years agoRe: Can't redeem code
It means that the code is region locked. The code is valid for users in that region or country.
Since you bought the game via Amazon, they should have a return policy.
Region locking is primarily done for legal reasons (different ratings laws, disclaimers, etc.) and to prevent people for ordering games from countries where the currency exchange is not favorable (ie. you get the game for cheap but EA doesn't make much on the sale).