Forum Discussion

EA Staff (Retired)

Re: Why My App is Not Working

Hi @LorenaBruns35 Thanks for letting us know what you are running into, it's not good to hear we can't fully load EA App.

When you have a moment can we try the following?

EA App's Cache (Top Left Menu > Help > App Recovery)
Check for other applications that may be limiting EA App or Game performance
Run the System File Checker tool then Check for Windows and GPU updates
Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
Connection and Advance Connection Guides
Restart your device in Clean Boot mode, then just try running the client and game

Thanks!

happy1977
3 years ago
This is just sad. So many issues on the EA app. I never understood as to why not making this app run like Origin and add it's current features instead of taking it away. If the app was developed properly, all these troubleshooting wouldn't have been needed to be done. This is a 2 year old problem and it still seems not getting fixed.
https://www.reddit.com/r/EAApp/
I'm glad to keep using Origin to run old games as it's pretty stable.

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