Recent Discussions
Disable EA Overlay through Config File or Windows Registry
I have added an EA Game to Steam as a Non-Steam-Game to play it with the Steam Overlay but I noticed that some games freeze on start when both the EA and Steam Overlay are active. Example for one game: STAR WARS Galaxy of Heroes. I can manually disable the EA Overlay through the app but this option is a global setting and not an individual game setting like it was in Origin. Is it possible that I can disable the EA Overlay through a certain config file or a certain entry in the Windows Registry(if available)? In that case I would run a batch script that disables the EA Overlay through that file or registry entry when I run an EA Game from Steam as a Non-Steam Game to avoid issues with the EA Overlay and reactivate it once the Non-Steam-Game is closed. If someone could help me with this, it would be much appreciated.4Views0likes0CommentsTwo factor authentication
I never enabled two factor authentication and now it is requiring me to verify my account with a code for every log in. Every time I click send code, it doesn't send. I am trying to log into my account on the EA help website to troubleshoot an issue I am having with a game but can't login because of this issue. I am beyond frustrated because it seems like every solution requires that I am logged in. Please help!!!Singerstar92 days agoRising Newcomer3Views0likes0CommentsEA ME DEBE 1 WIN DE FUT CHAMPS MUY IMPORTANTE
como dice en el titulo, gane un partido y al querer volver a la lobby pero desconecto de ultimate team, el principal problema es que por ese partido que no me conto, no puedo hacer rango 5 y ademas no me permite completar los objetivos de futties de champs de jugar 13 partidos en finales y ganar 9, quiero q se me de ese partido ganadortg-_-43562 days agoRising Newcomer20Views0likes0CommentsUnable to purchase "as a gift" packs
I finally got my boyfriend into Sims so I wanted to buy him a few packs. We both play on Mac so I used the EA app and EA website searching for some way to gift him packs. I own every pack and I don't have any options for gifting. Someone please make this make sense. I included a picture of what I see from my end. I have been playing for years and clearly remember where the option used to be. Its just not anymore.10Views0likes0CommentsMy account was hacked recently. Please help me get it back.
So most recently i signed into my old EA account (using playstation) and when i tried to access the account info i was hit with this "Sending a code to ge*****@schistosomiasismail.com to verify it is you" and so that is not my email i used when creating the account (see account tagged). The email was [edit: email address removed] and now it was changed to a (schistosomiasismail.com email) and now i can't change it back due to the hacker changing the email (must have had access to my dad's email some how) and I can't access anything because they got the account banned and now I'm asking ChatGPT for help, made a case on the other account but it can't be resumed for some reason and tried to change the email but it's sending the code to a email (which EA has stopped me from seeing the rest of it) but it looked like this at the code page ge*****@schistosomiasismail.com. Please help me get this guy off the account (because i have emailed the email abuse page ([edit: email address removed]) and i want to play FC25 Showcase on my ps4 but I'm getting "Your account has been disabled".SwiftRazorTunga2 days agoSeasoned Newcomer32Views0likes1CommentI don't like this app.
I bought ME:LE on Steam. I want to play it but I heard the EA app was buggy, ate money, and had privacy concerns. I thought to myself: "That sounds right about in line with EA." So I used the Origin workaround for a while until you guys dropped Origin. Now I can't play Mass Effect without being taxed somehow. Even though I already bought the game. I just won't then. You took away Mass Effect just like you took away the studio that made it. I miss EA from the 90's. I wish you guys cared about people and not just money. You won't get any more from me. -Disappointed gamerBananastickr3 days agoRising Newcomer11Views0likes0CommentsEA app on Steam Deck?
So, I am planning the transaction of a steam deck. I want it for a few reasons, but a main reason is Sims Legacy. I bought The 25th birthday bundle last week and I decided that I want to play it on the go. So I want to buy Valve's portable PC known as the Steam Deck, but is the EA app available on the Steam Deck? It is kinda where I bought the games.34Views0likes4CommentsEA games not working
I attempted to install my preordered copy of the enchanted expansion pack. My game will not load; I have uninstalled the game and attempted to reinstall the game. This is the error that I received. It has been almost 3 hours and is still not working . Please help.sarahbryant844 days agoNewcomer23Views0likes0CommentsMoney charged, get nothing
Hey, I bought a game Plants vs. Zombies: Battle for Neighborville Deluxe Edition inside the EA app, money charged but get nothing, and get status "Your payment failed. Make sure your payment method isn't expired and your info is entered correctly.". I've tried do the same on the site and it worked. But I didn't receive money back for failed transaction. How can I get my money back?18Views0likes0Commentspayment options
We Egyptian gamers really appreciate your offers on Egypt's store , I even want to purchase on summer sale about 3 games from your store but there's a bit problem , we can't buy anything from international stores or subscribe in any service without credit card duo to some economic problems . It's rare to find someone has a credit card and if you made someone puy you a game , you ban the account. and we can't even purchase games with any debit card or virtual wallets the only way to purchase a game is having a credit card or go to someone online to buy it to you (it might be a scam and I know many happened this to them ) many gamers like me want to buy from your stores but we can't because of this so please make a local payment option .15Views0likes0CommentsCan expansions bought in Steam be used in Origin?
My daughter is playing Sims 4 on Origin and that's where she has her other expansions, but on steam there is an expansion she wants (cats and dogs) that is 60 percent off. If I buy that on steam can she play that expansion through origin? I looked online and some sites said it does work and some sites say they are separate islands and expansions purchased on steam won't work on Origin and vice versa. I do have my EA account linked to my Steam account. Thank you!shellwege6 days agoRising Newcomer31Views0likes0CommentsRefund Request
Hello, I recently purchased an EA play subscription but decided to get a refund. So I read about the refund policies and knew that I had to request the refund within a limited time period. So knowing this went ahead and requested on the same day of purchase. Hadn't even played anything even. I opened up a case told them all about the reason for the refund. A day later I received an email saying EA has received the request and that they are working on it. 2 days pass by and there was no update. I asked them for an update and after a day i received another email, this time by another rep saying that the case will be handled by him. After 3 more days I received another email now again by another rep saying the same thing. 1 week passed by and I was just getting transferred from one representative to the next and noone did anything to solve the issue. I didn't blame anyone as I just thought it was in process. After almost another week i get an update on my case saying to speak with a rep through live chat. So I do that. I open the website open up a live chat box. After having a chat with her she says that the request can't be processed as the timeframe has been exceeded for the refund. Now I had requested it on the same day but because of the reps I just went in circles. She says that they were not able to verify my account. Which doesn't make sense and neither did I get any email from anyone for verification. Now long story short she says that the time frame has been exceeded and refund can't be processed. EA is jus trying to blame me even though I helped them with every information they wanted. I just wanted to know if there is anything to be done. As I think this is not fair to a consumer. After I do everything according to your guidelines I am still the one getting blamed for this issue. Please any help or information would be highly appreciated. Thank YouSolved4.8KViews0likes5CommentsHelp Moving from PlayStation Login to Full EA Account (for Sims4 on Mac)
I'm a parent managing my 10-year-old daughter’s gaming accounts through family/parental controls. She started playing Sims4 on a PS5 using the PlayStation login option. Now she’s switching to a Mac (M4), and we’ll be selling the PS5 soon. We’re now stuck because of one of two issues — solving either would let us move forward: EA App on Mac shows nothing When logging in via her PlayStation-linked account, the EA App on Mac is completely empty — no games, no store, nothing. Even after temporarily disabling all PlayStation parental controls, the app stays blank. Can’t “promote” her EA account We tried converting her PlayStation-linked EA account into a regular EA login tied to her email (keeping her current User ID, friends, etc.), but when we try to create a child account from my parent account, we get the error: "User ID already in use." We understand we'll need to repurchase Sims4 add-ons on the Mac (which is disappointing, EA), but right now, we just want to move forward in one of these two ways: Either fix the EA App so it works with her current login Or convert her PlayStation-based EA account into a full EA account Any help would be greatly appreciated — thank you!BunsiUS9 days agoNewcomer19Views0likes0CommentsI cannot sign in when upgrading to a teen account.
When I open the ea app it pops up with a notification saying "Sign up for your teen account." So I click next and enter my email, then it says the email is already in use. It has a button to sign in so I click that and it takes me back to the same pop up with no way to sign into my original account. Any help would be great! Please and thank you. I have already tried to login on the website, which works but doesn't transfer to the actual app.41Views0likes0Commentssims 4 add ons
I just got the bundle where you can choose a expansion pack, game pack and stuff pack. I chose what I wanted and I only got one of them and it was the game pack. I got charged from the bundle and save and it took my money, but I didn't receive the expansion pack or the stuff pack at all. I looked them up and it shows that they are not in my library and shows me that I need to buy them again. I really need help. Also I don't know how to add an screenshot.janemalmis11 days agoRising Newcomer15Views0likes0Commentsadministrator privileges
i just purchased need for speed from steam and i dowloaded the EA app to launch it but every time i press play it says ''this game requires administrator permission. do you want to grant access and launch the game'' i press ok and after that it says'' An error on our end caused the launch to fail. Try again a little later'' to be honest i dont know whats wrong any help.abood367713 days agoRising Newcomer44Views1like2Comments